Quality Delivery Lead

Job Position Summary

The Quality Delivery Lead is responsible for leading a team that develops and implements tests that approximate real-world scenarios and ensure tested products are delivered with quality. They will also manage the writing and implementation of regression tests to run against existing products. The lead will work with our clients to identify acceptance criteria from business requirements, define and build test plans, ensure testing objectives and sprint milestones are met, and provide comprehensive results and feedback to our clients.

• Technical Expertise – Analyze test results, troubleshoot testing failures, and recommend corrective action to ensure existing functionality meets or exceeds established metrics and benchmarks. Create knowledge base of testing best practices, procedures, and tools for achieving quality initiatives. Oversee processes related to compatibility testing, smoke testing, regression testing, functional & non-functional testing, and user acceptance testing.
• Communication & Stakeholder Management – Coordinate the development, modification, support, execution, and automation of software test plans and scripts. Act as a liaison between the client and the Quality Delivery team, making recommendations to client and management team to improve product and service support capabilities and report test results to key stakeholders.
• Problem‑Solving & Decision‑Making – Review and analyze business requirements acceptance criteria, specifications, and technical design documents to provide timely and meaningful feedback on test execution for the application under test. Assist peers in identifying and resolving complex issues. Engage Manager of Quality and/or Team Lead to identify future issues and resolve proactively. Provide recommendations on process and resource alignments.
• Adaptability – Adapt to the dynamic tools and methodologies that require Entrega to be a leader in the digital solutions space. This role will require an individual to be able to adapt to emerging technologies and incorporate them into their future work.
• Additional Responsibilities – Perform other tasks and duties as required to support and contribute to the overall success of the organization.

• Ability to work independently as well as in a team environment.
• Capable of managing multiple tasks and projects simultaneously.
• Comfortability working under pressure or strict deadlines.
• Demonstrated ability to solve problems and formulate recommendations.
• Excellent communication skills.
• Exceptional attention to detail.
• Outstanding writing and analytical‑thinking skills.
• Passion for learning and personal growth, specifically when it comes to technology.
• Possess organizational and prioritization skills.
• Self‑starter with a high degree of integrity and professionalism.

• Bachelor’s degree or equivalent experience.
• Minimum 2+ years of related experience in a team leadership role.
• Demonstrated experience with functional and non‑functional testing methodologies.
• In‑depth knowledge with major browsers and their developer tools on various computing hardware and strategies for assuring applications function according to industry standards.
• In‑depth knowledge of mobile operating systems and their use on mobile devices.