Director of HR & Training

What You ll Do in This Role:

• Plans, develops, implements and evaluates effective and efficient human resources and training and development strategies and policies. Assists senior leadership in developing short- and long-term objectives, goals, and strategies to ensure high levels of organizational performance and engagement. Administers operational plans, policies, and goals which further strategic objectives.
• Provides leadership and direction to the human resources and training functions of the organization and the teams that perform the duties. Hires, leads, manages, and evaluates overall group and individual effectiveness and progress toward key goals. Ensures team members are provided with timely and constructive feedback through consistent structured coaching sessions. Ensures appropriate training, performance expectations, and accountability standards are communicated.
• Administers the effective and efficient implementation of training functions including new and ongoing team member training strategies, projects, and programs. Recommends and assists in formulating training programs and instructional delivery methods, utilizing various learning modalities to meet adult learners’ needs. Evaluates the effectiveness of organizational training programs.
• Administers the credit union’s compensation and benefit programs. Ensures compliance with all applicable federal, state and local, wage and hour regulations. Maintains a departmental audit framework to ensure appropriate and accurate procedures and reporting. Partners with corresponding vendors to ensure desired levels of service are achieved and in alignment with budget expectations.
• Directs the recruitment and selection activities of the credit union, while ensuring adherence to all legal requirements. Identifies and understands the needed role-based critical skills and optimal organizational staffing plans, designs and descriptions. Partners with leadership to implement initiatives that ensure adequate and appropriate staffing levels.
• Administers the performance management process for the credit union, ensuring performance objectives are aligned with essential job functions and are tied to the accomplishment of department and corporate goals. Serves as a trusted advisor by providing coaching and guidance to leadership on human resources related matters, ensuring appropriate documentation and timely coaching to team members.
• Partners with senior leaders and subject matter experts to understand and evaluate the effectiveness of current training programs and identify opportunities for enhancement or development of new learning solutions. Ensures learning initiatives align with organizational goals and needs, enhance workforce capability and drive performance.
• Monitors and reports on internal HR and training metrics, workforce trends, emerging technologies, and compliance updates. Formulates and delivers data-driven insights to make informed decisions, improvements, and suggestions to senior management.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control, in addition to all company policies.

• Five to seven years of Human Resources and Training leadership experience.
• A college degree in a related major.
• SHRM and/or PHR certification preferred.
• A significant level of trust, credibility and diplomacy is required.
• In-depth dialogue, conversations and explanations with team members and leaders can be of a sensitive and/or highly confidential nature.
• Communications may involve motivating, influencing, educating and/or advising others on matters of significance.
• Obtaining cooperation and agreement on important outcomes.
• A professional level of written communication skills are essential to the position.
• Ability to deal with people (listens, understand, and identify needs) and facilitate training for staff as needed.
• Strong analytical skills with the ability to exercise informed judgement in complex situations.
• Ability to make sound decisions and use creativity in implementing strategic initiatives.

When you join CCF you re not just taking a job—you re joining a community. From milestone anniversaries to our legendary chili cook-off, we believe in recognizing achievements and building connections through fun, shared experiences.

We offer a comprehensive benefits package designed to support the well-being of our employees:

• Competitive Base Compensation: Competitive salary with eligibility for performance-based incentives.
• Paid Time Off: PTO available to support work-life balance, in addition to 13 paid company holidays per year.
• Wellness & Volunteer Time: Additional time off to support employee wellness and community involvement.
• Health Insurance Coverage: Multiple low-deductible medical plan options, as well as dental and vision coverage.
• Employer-Paid Coverage: Company-paid life insurance and short- and long-term disability…