Onboarding Specialist

Overview

At AD Mortgage
, we’ve been helping clients achieve their home ownership dreams for over 20 years — and we couldn’t do it without our team. With more than 400 passionate professionals (and growing!), we’ve built a culture rooted in collaboration, continuous growth, and shared success. Join a company that listens to your voice, invests in your development, and celebrates every win — big or small.

Your future starts here. Let’s grow together.

The Onboarding Specialist is responsible for delivering a smooth, compliant, and engaging onboarding experience for new hires across the organization. This role serves as a key point of contact for new employees from offer acceptance through their initial weeks of employment, ensuring all onboarding steps are completed accurately, timely, and in alignment with company policies, culture, and compliance requirements. The Onboarding Specialist partners closely with HR, Hiring Managers, IT, Payroll, and Facilities to ensure new hires are set up for success from day one.

• Coordinate and manage the end-to-end onboarding process for all new hires, from offer acceptance through completion of onboarding milestones.
• Serve as the primary point of contact for new hires, providing guidance, answering questions, and ensuring a positive first impression of the company.
• Prepare and distribute new hire paperwork, ensuring accuracy, completeness, and compliance with federal, state, and company requirements.
• Facilitate new hire orientation sessions, including company overview, policies, benefits, and culture.
• Partner with Hiring Managers to ensure onboarding timelines, training schedules, and role-specific requirements are clearly communicated and executed.
• Coordinate with IT, Facilities, and other internal teams to ensure system access, equipment, workspace, and credentials are ready prior to start date.
• Ensure accurate data entry and maintenance of employee records within HRIS and related systems.
• Support background checks, drug screenings, employment eligibility verification (I-9), and other pre-employment requirements.
• Track onboarding progress, follow up on outstanding items, and ensure timely completion of all onboarding tasks.
• Maintain onboarding checklists, templates, and documentation to ensure consistency and compliance.
• Continuously evaluate and improve onboarding processes based on feedback, metrics, and best practices.
• Support employee engagement initiatives during the onboarding period to promote retention and early success.
• Assist with audits, compliance reviews, and reporting related to onboarding and new hire documentation.
• Collaborate with HR team members on special projects, process improvements, and HR initiatives as assigned.
• Perform additional duties as assigned by HR leadership.

• Knowledge and
  
  Skills Required:
  
  Strong understanding of onboarding, HR operations, and employment compliance requirements.
• Excellent interpersonal and communication skills, with the ability to build rapport with new hires and internal stakeholders.
• Strong organizational skills and attention to detail, with the ability to manage multiple onboarding workflows simultaneously.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Strong time management skills and ability to meet deadlines in a fast-paced environment.
• Problem-solving mindset with the ability to proactively identify and resolve issues.
• Proficiency in Microsoft Word, Excel, Outlook, HRIS platforms, and electronic onboarding systems.
• Ability to work collaboratively across departments and adapt to changing priorities.

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• 1 to 2 years of experience in HR, onboarding, or related administrative roles required.
• Experience with HRIS systems and electronic onboarding platforms preferred.
• Knowledge of employment eligibility, new hire compliance, and onboarding best practices strongly preferred.
• Previous experience in a fast-paced or multi-location organization is a plus.

• PTO/Sick Days
• Comprehensive medical, dental, vision…