Manager-Revenue Services​/Hybrid

Overview

As a member of the hospital revenue cycle leadership team, you will manage, coordinate or participate in a wide variety of operational and personnel functions related to Insurance Verification, Self-Pay conversions strategies including but not limited to Medicaid Eligibility Application Services, Inpatient and Outpatient Registration Services, Cash Operations and other related front-end and billing processes. This includes scheduled as well as emergent services for inpatient, outpatient, ambulatory services, hospice and the Emergency Department.

The manager will have a comprehensive knowledge of a wide range of revenue cycle processes and systems. Key player in the development and implementation of revenue cycle process improvement as well as reviewing and developing metrics to monitor performance. Participates in quality assessment & continuous quality improvement activities. Performs other responsibilities to ensure an efficient and customer focused operation. This position provides oversight for the development of safety practices, compassionate care, memorable patient experiences and efficiencies, integrating programs to meet patient needs within the hospital.

• Manage, coordinate or participate in operational and personnel functions related to Insurance Verification, Self-Pay conversions strategies including Medicaid Eligibility Application Services, Inpatient and Outpatient Registration Services, Cash Operations and other related front-end and billing processes.
• Support scheduled and emergent services for inpatient, outpatient, ambulatory services, hospice and the Emergency Department.
• Maintain comprehensive knowledge of revenue cycle processes and systems; participate in development and implementation of process improvements and metrics to monitor performance.
• Participate in quality assessment and continuous quality improvement activities.
• Provide oversight for safety practices, compassionate care, memorable patient experiences and efficiencies, integrating programs to meet patient needs within the hospital.

• Bachelor's Degree or five years of experience in supervisory or leadership role required.
• Five years of revenue cycle experience including but not limited to billing, registration/insurance verification, point of service collection related experience required.
• Three years of supervisory/leadership experience required.
• Comprehensive knowledge of a wide range of revenue cycle processes.
• Proficient knowledge of Microsoft Office products, Windows, and the Internet. EPIC experience preferred.
• Comprehensive knowledge of state and government billing standards as it relates to insurances for but not limited to Motor Vehicle accidents, Workmen Compensation, Medicaid, Group Health Plans, BCBS and Medicare.
• Ability to create, analyze and interpret reports and spreadsheets.
• Ability to independently organize and prioritize responsibilities; problem solve and implement solution-based ideas.
• Ability to interact with leadership, staff, patients, families, visitors and agencies of various socio-economic backgrounds. Coach and mentor staff in a positive manner.
• Excellent written and verbal communication skills and strong facilitative interpersonal skills.
• This individual uses dynamic, humanistic, and team-oriented relationship talents to create an environment marked by innovation and continuous improvement.

• Organization:
  Corporate Services
• Department:
  Insurance Verification
• Shift: Day Job
• Union Code:
  Not Applicable