Medical Office - Phone Triage

Looking for a person for telephone triage for a Family Practice Office. Training will be in Rochester Hills/Bloomfield Hills - Position will be in Troy. Ability to identify a patient's problem, estimate the level of urgency and document a detailed message. We are looking for a professional, caring, energetic, organized team player for our office.

Some Job responsibilities include
1. Telephone triage - answering patient calls and returning calls per Dr's advice for things such as Patient education, Follow up Labs -- Specialist reports
2. Assist in scheduling if needed for lab tests, x-rays and specialist appointments.
3. Follow up with patients as needed (post hospital, ER, or specialist). 4. Rx refills, ordering test and labs.
5. Filling out forms- disability forms and physical forms.

Medical terminology and experience in a medical facility required. Experience using Electronic Medical Records preferred.

We would love to have you join our team!!

Job Type: Full-time

Schedule:

• Day shift
• Monday to Friday

Work Location:

In person