Custodial Document Analyst II; on-site Troy, MI
Listed on 2026-01-17
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Finance & Banking
Banking Operations, Loan Servicing
The Custodial Document Analyst will support all collateral document functions related to mortgage servicing, including administration of original collateral, assignments of mortgage, lien releases, and updating the Mortgage Electronic Registration (MERS) system. The candidate must have experience, knowledge, and understanding of title, the MERS registry, E-Notes, and collateral management as it relates to mortgage servicing. Candidate is expected to support the establishment of a safe, automated, efficient operation.
ESSENTIALDUTIES and RESPONSIBILITIES
- Support the ongoing design, build, and maintenance of the Servicing ecosystem.
- Performance of all Custodial Document processes, including collateral management, assignments, MERS updates and lien releases.
- Assist with document execution.
- Meet or exceed measurable performance objectives and process improvement goals to minimize overall losses and risks.
- Stay informed about internal policies and procedures, maintaining up-to-date knowledge.
- Understand how changes in requirements impact operations and adjust processes accordingly.
- Ensure compliance with State, Federal, Regulatory, and Investor Requirements and guidelines, maintain up-to-date knowledge of internal policies and procedures, and understand how requirement changes impact the operation.
- Cultivate and maintain positive relationshipsství through regular interactions with internal and external stakeholders.
- Meet established standards and guidelines regarding compliance, job knowledge, quality, attendance, efficiency, initiative, and overall performance.
- Other projects and duties as assigned.
- At least (1) year of mortgage servicing experience directly related to collateral processes, including the MERS registry.
- Knowledge of Mortgage Servicing Platforms like: LPS, MSP, and Loan Serv preferred.
- Highly organized, reliable, and results-driven.
- Ability to adapt quickly and thrive in a fast-paced, fluid environment.
- Proficient in Microsoft Office.
- Skilled at use of data and analytics to drive performance.
- Ability to convey information clearly both verbally and in writing.
- Ability to work independently and as a member of high performing team.
- Commitment to excellence and extraordinary standards.
Direct Reports: 0 मत>
PHYSICAL and ENVIRONMENTAL CONDITIONSThis role operates in an ADA compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required.
CMG pays a competitive salary which ranges from $50,000 to $60,000. Factors that affect salary may include Servicing experience, overall knowledge of mortgage servicing industry, number of years worked in mortgage industry, computer skills, customer service experience specific to working with mortgage customer’s, включeducation.
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