Customer Care Specialist — First-Call Resolution
Job in
Troy, Oakland County, Michigan, 48083, USA
Listed on 2026-02-28
Listing for:
Proctor Loan Protector
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
A financial services company in Troy, Michigan seeks an MS Call Center Associate responsible for managing incoming calls and ensuring high-quality customer service. The ideal candidate will have a high school diploma, excellent telephone demeanor, and proficiency in MS Office. This role requires the ability to handle inquiries professionally, maintain confidentiality, and achieve quality scores of 95% or higher. Competitive pay and diverse benefits are offered, including health and financial perks.
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