Healthcare Customer Experience Specialist; Hybrid
Job in
Troy, Oakland County, Michigan, 48083, USA
Listed on 2026-01-31
Listing for:
Henry Ford Health System
Full Time
position Listed on 2026-01-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A Michigan-based health plan is seeking a Customer Services Specialist to handle inquiries and provide support for all product lines. This role entails responding to customer questions through various channels, ensuring timely follow-ups, and educating clients on services. Ideal candidates will possess at least 2 years of customer service experience, strong communication skills, and problem-solving abilities. The position offers a hybrid working environment, promoting a balance between work and personal life.
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