Global Client Partner

Job Description

Global Client Partner - Strategic Accounts (Managed Learning Services)

Position Summary

Our Global Client Partners protect and expand GP Strategies' most valuable relationships-global enterprises that invest $25-100 M+ annually in learning and talent solutions. Your mission is three-fold: (1) deliver double-digit organic growth, (2) capture whitespace through new services and geographies, and (3) safeguard renewals to maximize lifetime value. You will marshal cross-functional teams, shape AI-enabled learning strategies, and serve as a senior advisor to C-suite stakeholders.
Key Responsibilities

1. Growth & Whitespace Expansion

• Deliver ≥ 15 % YoY revenue growth across assigned portfolio
• Build multi-year account roadmaps aligning client business objectives with GP Strategies' full suite-managed learning, advisory, leadership, technical, and AI-powered solutions.
• Originate and lead strategic pursuits (RFPs, sole-source renewals, expansions) in partnership with sales, solutioning, and pricing teams.
  
  2. Client Retention & Advocacy
• Maintain > 95 % gross dollar retention and > 105 % net dollar retention.
• Cultivate executive-level relationships, positioning yourself as a trusted adviser on workforce transformation.
• Drive executive business reviews linking learning impact to enterprise-level outcomes, reinforcing value and securing renewals ahead of term.
  
  3. Solution Innovation (AI & Digital)
• Champion generative-AI, adaptive learning, and data-driven analytics to improve learner engagement, speed to competence, and ROI.
• Collaborate with product, tech, and delivery teams to co-design pilots and scale successful innovations across the account.
• Represent GP Strategies at industry events, panels, and client forums, positioning us as a thought leader in AI-enabled L&D.
  
  4. Operational & Commercial Excellence
• Ensure SLA and KPI attainment; proactively mitigate delivery risks and manage escalations to resolution.
• Lead commercial negotiations-pricing, T&Cs, contract extensions-while protecting margin and ensuring compliance.
• Use CRM, CPQ, and sales-enablement tools (e.g., Dynamics 365, Gong, Linked In Navigator) to forecast accurately and drive pipeline discipline.

Qualifications

• Bachelor's degree in Business, HR, Education, or related field; MBA or M.Ed. preferred.
• 10+ years managing $25-100 M+ global accounts in corporate learning, talent development, or HR services.
• Proven track record delivering growth, whitespace expansion, and high renewal rates.
• Deep expertise in learning operations, technology platforms, instructional design, and AI applications in L&D and sales.
• Executive presence with superior consultative selling, negotiation, and financial-acumen skills.
• Proficiency with enterprise CRM and sales-enablement stacks (Dynamics 365, Power BI, etc.).
• Ability to travel internationally up to 30 %.

About Us

GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.