Business Analyst

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* Job Title:

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* ** Business Analyst***:
Senior Business Analyst, Lender Solutions
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* Location:

* Proctor – 166
**** Fun work environment with a variety of work
* Being part of a team
* Career growth
* Ability to highlight your skills
* Feel valued
* Great benefits, pay and culture
* Working directly with the Lender Solutions management team to perform analysis and assist in strategic decision making
* Assists in analysis sessions with SMEs to develop workflows, process diagrams and gap analyses to identify system, application, and/or hardware needs
* Work with IT or business partners to resolve production issues that may arise
* Develop reports and metrics that identify and reduce errors
* Create month-end and year-end reports
* Write and execute test plans, including functional and regression testing
* Provide end-user training
* Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
* Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
* Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
* Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
* Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
* Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
* Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
* Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.
* Bachelor’s degree or equivalent  work experience
* Strong organizational experience
* Proficient in Windows based environment
* Strong background in Excel (formulas and charts)
* Working knowledge of SQL
* Works well in a team environment
* Ability to identify and analyze business problems, find opportunities and offer solutions
* Ability to clearly articulate and effectively write business requirements
* Excellent verbal and written communication skills and the ability to interact professionally and
** effectively with both technical and non-technical people
*** Must be able to multi-task, problem solve to continually meet tight deadlines
* Ability to maintain a high level of confidentiality
* 1 – 3 years experience in a similar position
* Repetitive motion. Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day.
* Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day.
* Vision sufficient for use of a computer monitor.
* Sedentary position. Ability to sit at a desk 7-8 hours per day.
* Worker not substantially exposed to adverse environmental conditions
* *** Excellent growth and advancement opportunities***
* *** Competitive pay + time off***
* *** Generous benefits package: health, dental, vision, 401(k), etc.***
* *** Education assistance: tuition reimbursement assistance, student loan repayment assistance, scholarships for dependents of teammates***
* *** Employee Stock Purchase Plan
***** EEO Statement:
** The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Proctor Loan Protector provides equal employment opportunities (EEO) to all employees and applicants including Veterans and those with disabilities.
* The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.*
* * Health Benefits*:
Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
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