Office Assistant​/Front Desk - Clinic

A Physician Office Assistant is needed for our Troy Regional Physician Clinic Offices.

This position is responsible for clinic patient registration, check-out, and scheduling; creating and maintaining patient charts and files; answering phones and directing calls appropriately; coordinating scheduling services with Central Scheduling and Surgery; conducting pre-certifications, adhering to goals, policies, procedures, and standards for the department personnel; and collaborating with other personnel to provide an optimum level of departmental services.

• Clinic patient registration.
• Check-out and scheduling for patients.
• Creating and maintaining patient charts and files.
• Answering phones and directing calls appropriately.
• Coordinating scheduling services with Central Scheduling and Surgery.
• Conducting pre-certifications.
• Adhering to goals, policies, procedures, and standards for the department personnel.
• Collaborating with other personnel to provide an optimum level of departmental services.

• High School Diploma/GED required.
• Must be comfortable with computers and able to learn new systems quickly.
• Electronic Medical Records experience, at least one year of medical knowledge, preferably working in a medical front office environment.
• Must be able to work independently and exercise sound judgment.
• Must have a pleasant, professional, positive demeanor and excellent customer service skills.
• Demonstrated cooperation, flexibility, and resourcefulness when dealing with patients, visitors, physicians, and hospital personnel.