Office Administrator

About the role

We are seeking a highly organised and proactive Office Administrator to join our Bristol-based team on a permanent basis. This is a key role within the business, providing essential administrative support while acting as the first point of contact for customers and candidates. The successful candidate will play an important part in ensuring the smooth day‑to‑day running of the office, supporting compliance processes, processing timesheets, and creating internal and external materials using Canva.

This role would suit someone who enjoys variety, takes pride in accuracy, and thrives in a customer‑facing environment.

• Act as the first point of contact for customers, clients, and visitors on the telephone.
• Handle incoming calls and emails in a professional and friendly manner.
• Respond to enquiries promptly or direct them to the appropriate team member.
• Maintain a positive and professional company image at all times.
• Provide comprehensive administrative support to the wider team.
• Manage data entry, filing, scanning, and document control.
• Maintain accurate records and update internal systems as required.
• Support diary management, meeting coordination, and general office organisation.
• Accurately process weekly and monthly timesheets.
• Chase missing or incorrect information where necessary.
• Ensure timesheets are completed in a timely manner.