MCSO Records Technician

Overview

The Opportunity: Are you a detail-oriented person who enjoys multi-tasking in a fast-paced environment? This is your opportunity to begin a career in law enforcement or corrections records with the Multnomah County Sheriff’s Office (MCSO). Records Technicians provide essential services to internal and external customers 24 hours a day, 7 days a week, 365 days year.

Special Consideration of the Position: There is no telework schedule available, Technicians work full time in office. MCSO is recruiting for positions in Corrections and Law Enforcement Records. The Corrections Records Unit is located at 1120 SW 3rd Ave, Portland, OR 97204. The Law Enforcement Records Unit is located at 234 SW Kendall Court, Troutdale, OR 97060. Shift work is required for this position regardless of location.

Please apply only after serious consideration of this information.

Join the Multnomah County Sheriff’s Office (MCSO) and become part of a dynamic team where your commitment to justice and community safety can make a real difference. We are seeking individuals who are dedicated to serving the community, passionate about helping others and inspired by a strong sense of purpose. MCSO is committed to fostering a diverse and inclusive workforce and investing in professional development opportunities throughout your career.

To learn more about our agency, please view the information page in the recruitment materials.

Apply as soon as possible! We anticipate keeping this recruitment open for three (3) weeks, but may close this recruitment early if a sufficient number of candidates are received.

What is expected of an MCSO Records Technician (duties vary by location):

• Timely and accurate entry, retrieval, confirmation and interpretation of court orders, warrants and teletypes.
• Provide information to the public, other criminal justice agencies and other employees by radio, phone and in person.
• Enter, confirm, and manage records in local and nationwide computer systems, and more.
• Code and enter files to be retrieved upon request.
• Able to work with multiple databases simultaneously.
• Provide support services to the Transit Police and the Cities of Fairview, Maywood Park, Troutdale, and Wood Village and all of their community members.
• Examples include arrest warrants, protection orders, and stolen vehicles/property.
• Process public records requests and Freedom of Information Act (FOIA) requests.
• Electronically process MCSO law enforcement reports to include forwarding cases to the District Attorney’s Office for prosecution.
• Work inside a jail facility or in a secure law enforcement station.
• Prepare statistical and monthly billing reports, as well as narrative incident reports.

The successful candidate will:

• Possess critical thinking/problem solving skills.
• Be able to prioritize work duties and adjust the priorities as dictated by the workflow.
• Have accurate data entry skills by touch.
• Possess effective verbal and written communication skills.
• Be able to work evening, night and day shifts, weekends and holidays.
• Function effectively under pressure and manage a high volume of work.
• Be able to multi-task and handle interruptions to work flow.
• Be capable of learning and applying knowledge quickly and consistently.
• Ability to understand and follow written and verbal instructions.
• Professionally interact with the public under a wide range of circumstances as a representative of the Sheriff of Multnomah County.

Please note: Working in the records units will require face-to-face contact with adults in custody (AIC). Those working in the Law Enforcement Records Unit assist a variety of community members which could include sex offenders, impaired individuals, victims of crimes, people who have their property seized, etc. Shift work is required for this position regardless of location.

To Qualify

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills*:

• One year of heavy public contact experience is required.
• At least one year of…