Retail Shortage Control - Part Time

Retail Shortage Control - Part Time

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!

As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, you will help mitigate theft and create a safe, enjoyable shopping environment.

• Maintain a professional appearance and presence at the front of the store.
• Greet every customer entering or exiting with a warm smile and friendly greeting.
• Monitor store entrance throughout each shift, focusing on reducing opportunities for theft.
• Build trust and respect among customers and associates through confidence and positive attitude.
• Identify and report theft incidents or suspicious activity to the Manager on Duty.

• Master top shortage areas and support programs that reduce theft.
• Communicate theft‑prevention information during store rallies.
• Conduct bag and package checks on associates to ensure safety and security compliance.
• Understand your role in protecting store assets.

• Provide training support on shortage‑reduction programs and processes.
• Model safety practices and address unsafe behavior promptly.

• 1+ year experience in customer service, hospitality, retail, asset protection, loss prevention, or operations.
• Ability to stand and walk for extended periods and visually monitor the store environment.
• Ability to maintain confidentiality.
• Analytical skills to review and interpret business trends.
• Strong communication and leadership skills that foster productive relationships.
• High‑pressure, fast‑paced work tolerance with a disciplined decision‑making approach.

• Excited to deliver great value to customers daily.
• Take pride and ownership in driving positive results for the team.
• Committed to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Desire to participate in initiatives that positively impact the community.

You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates may be eligible for Burlington's benefits package, including medical coverage and a 401(k) plan, based on hours worked. Benefits may also include paid time off, holidays, and sick time in accordance with applicable law.

Base Pay: $15.92 per hour

Location: Hamilton, NY 01538

Posting Number: P-10

Burlington Stores, Inc. is an equal‑opportunity employer committed to workplace diversity.