Pet Care Assistant

Pet Care Assistant Summary of Job Purpose and Function

The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets, ensuring a happy, welcoming, friendly and efficient environment that encourages clients to return and refer others.

• Prepare the treatment room and gather all necessary medical items and supplies (e.g., vaccinations, fecal loops, slides).
• Set up fecals, smears, and skin scrapings as permitted by state rules and regulations.
• Maintain the flow of the Cycle of Service in accordance with position requirements.
• Provide client education regarding preventive care, Optimum Wellness Plans, and status updates on hospitalized pets.
• Support the Client Services Coordinator staff as needed.
• Hold or restrain pets during examination, treatment, or inoculation.
• Prepare routine in‑house laboratory tests (e.g., canine heartworm, feline leukemia, FIV, canine parvovirus) within state regulations.
• Monitor the comfort of hospitalized patients and assist with walking, feeding, and cage cleaning when approved.
• Bathe and dip pets for dermatological conditions when advised by the veterinarian or technician.
• Clean the surgical suite and instruments, and uphold overall hospital cleanliness (housekeeping, laundry, dishes, mopping, cage cleaning, trash removal, instrument cleaning).
• Perform other job duties as assigned.

• Capabilities and Experience
  • Ability to multitask and shift attention under distracting conditions.
  • Strong communication skills in fluent English.
  • Organizational and problem‑solving abilities.
  • Client service skills and strong written and verbal communication.
  • Mathematical competency and computer proficiency (Microsoft Office).
• Attitudes
  • Initiative and willingness to identify and solve problems.
  • Integrity, honesty, and discretion aligned with Banfield values.
  • Cooperativeness and flexibility.
  • Independence and willingness to perform tasks without supervision.

$15.00 - $18.31 Hourly. The specific rate is determined based on experience, skill level, and education and may vary by location or applicable minimum wage laws.

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth) with company match
• Student Debt Relief Program for Full‑Time DVMs
• Paid Time Off and Holidays
• Top‑Tier Mental Health and Wellbeing Resources
• Associate Life Insurance (company‑paid) & Supplemental Life Insurance
• Company‑Paid Short‑ and Long‑Term Disability
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Paid Parental Leave for birth and adoption
• Continuing Education Allowance (eligible positions)
• Back‑Up Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy program
• Voluntary Protection Benefits
• Legal Plan
• Identity Protection
• Commuter Benefits
• Three Free Optimum Wellness Plans for Pets
• Exclusive Discounts on products and services

Benefits eligibility is based on employment status. Full‑time Associates are eligible for all programs;
Part‑time Associates are eligible for programs marked with an asterisk (*).