Manager-Operations

Benefits

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For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world’s leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to protect people, enhance lives, and preserve the planet.

Our Operations Managers are responsible for training, leading, and developing a team of specialists. They help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients. Additional management duties include monitoring and adjusting scheduled appointments for efficiencies, field routing, client QC audits, and account management.

• Manage daily operations of specialists to provide superior customer service.
• Offer direction to staff in all aspects of operations, service, and client care.
• Responsible for managing basic financial performance of the operations, including revenue growth and expense control.
• Travel daily within the territory, visit with clients, assist specialists, and partner closely with the sales team on business development.
• Work a flexible schedule, including early mornings and weekend work when needed.
• Submit weekly, monthly, and yearly reports as required.

• Bachelor’s degree (preferred but not required).
• 3‑5 years in a management role with emphasis in customer service.
• Success in training, mentoring, and coaching service professionals.
• Excellent verbal and written communication skills.
• Previous experience in a route‑oriented, service environment – a plus.
• Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations.
• Valid driver’s license from state of residence.

Yearly: $56,000.00 – $91,000.00. Pay may vary based on location, skills, education, experience, overtime, incentives, commissions, and route assignment.

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world‑class team that rewards high performance and loves to promote from within. We offer competitive pay and many of our roles offer performance incentives.

• Multiple avenues to grow your career.
• Training and development programs available.
• Tuition reimbursement benefits (for FT colleagues).

• Full‑time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on Day 1.
• Health benefits including medical, dental, vision, disability, and life insurance plus much more.

• 401(k) retirement plan with company‑matching contributions.

• Vacation days & sick days.
• Company‑paid holidays & floating holidays.
• Company mindset that prioritizes health, safety, and flexibility.

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a drug‑free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents:  to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and Hire Vue. These systems utilize text messages to communicate with you throughout the application, interview, and pre‑hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message.

Message and data rates may apply.

Seniority level:
Associate |

Employment type:

Full‑time | Job function:
Customer Service | Industries:
Consumer Services

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