Desktop Support Technician-Trenton, NJ
Listed on 2026-03-03
-
IT/Tech
IT Support, Systems Administrator
Desktop Support Technician
Location:
Trenton, NJ
-Hybrid
Duration: 6 + Months
Rate $38/hour on W-2 without benefits
The NJ Department of Education is seeking a skilled IT Support Technician to assist with device provisioning, account setup, software deployment, and cloud integration tasks.
This role supports enterprise-wide initiatives and will work closely with the System Administrator to troubleshoot issues, manage hardware/software rollouts, and provision access across platforms such as Azure AD, Git Hub, Salesforce, and Microsoft 365.
Key Responsibilities
- Package and deploy software via Microsoft Intune
- Configure Zscaler Private Access (ZPA) policies and groups
- Support hardware replacement and device setup
- Troubleshoot Windows 11 auto-enrollment and security features
- Assist with Android and cross-device enrollment
- Migrate users from Avaya to Microsoft Teams Phones
- Provision and manage accounts across Azure AD, Git Hub, Salesforce
- Respond to Tier 1/2 technical support requests
- Maintain system setup and support documentation
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