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Customer Support Analyst - DoD Finance App

Job in Trenton, Mercer County, New Jersey, 08628, USA
Listing for: SMX
Full Time position
Listed on 2026-01-21
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
An innovative tech company is seeking a Customer Support Analyst to serve as the primary point of contact for users of a DoD financial management application. The ideal candidate will have strong communication skills, the ability to manage multiple inquiries, and an active Secret Clearance. Responsibilities include responding to user queries, documenting issues, and maintaining user-facing documentation. The role is essential for ensuring effective user support and operational coordination in a customer-facing environment.
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