Sr Mgr, Digital Product - Life Sciences, Payor

Join to apply for the Sr Mgr, Digital Product - Life Sciences, Payor role at CVS Health
.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

And we do it all with heart, each and every day.

We are looking for an experienced Product Manager that contributes to product strategy by leading the development and enhancement of the care management portfolio that optimizes patient outcomes, care coordination, and operational efficiency. Conducts market research, collaborates with clinical and technical teams, designs user experiences, and oversees the product lifecycle. Skilled in crafting and executing product roadmaps, ensuring alignment with vision and customer needs to ensure products meet the needs of providers, payers, and patients.

• Excellent verbal and written communication skills, with the ability to effectively interact with senior management and cross‑functional teams.
• Competent, self‑starter with ability to work independently, solve problems, prioritize work appropriately, and communicate with various stakeholders.
• Own the end‑to‑end product lifecycle from discovery to delivery and iteration, ensuring timely and high‑quality delivery of solutions that will drive outcomes.
• Partner with various cross‑functional stakeholders to gather insights, define requirements, and prioritize features based on business impact, value, viability, and feasibility.
• Collaborate with design team and engineering team on the delivery of product deliverables, ensuring quality and usability.
• Manage product roadmap and ensure alignment with stakeholders.
• Analyze market trends, customer feedback, and competitive landscape to inform product decisions.
• Define and monitor key performance indicators (KPIs) to measure product success and inform future strategy.
• Stay informed about healthcare industry trends and emerging technologies to drive continuous improvement. Ensure customer/user problems are addressed for prioritized initiatives.
• Maintain and prioritize a dynamic product backlog, incorporating feedback and adjusting priorities to meet evolving business goals.
• Develop lean business cases for Epic and feature acceptance, make recommendations and define what success will look like for Epics that are critical to driving value for strategic priorities.
• Set and own vision and roadmaps for their team as well as provide subject‑matter expertise and guidance on the product strategy to scrum teams and leaders.
• Translate customer and business needs into short‑term and long‑term product direction (outcome roadmap).
• Partner with other areas including architecture design and engineering to lay the groundwork for future feature delivery.
• Prioritize and align the efforts of agile product teams and epics/features associated with programs – managing the flow of work through the program and into the program backlog.
• Escalate risks and issues to program backlog to stakeholders along with providing recommendations on tradeoffs and solutions.
• Responsible for release definition and works with release management, where applicable, to decide when enough value has been accrued to warrant a release to the customer; participate in bi‑weekly System Demos.
• Good analytical skills with the ability to understand data mapping, integration points, process workflows from an end‑to‑end perspective.
• Ability to analyze, map, translate technical changes to business value and communicate to various stakeholders.
• Strong analytical and problem‑solving skills, with the ability to make data‑driven decisions.
• Create and maintain high‑quality requirement artifacts (Business Epics, features, user stories, process flows, use cases, data mapping sheets, etc.) using various tools (i.e. Rally, Visio, Lucidchart, etc.).