Health Advisor

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Hartford, Connecticut time type:
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Posted Todayjob requisition :
JRSun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.
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* Job Description:

** At Sun Life, we look for optimistic people who want to make life brighter for our Clients.

We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work.

Every day,you’ll be empowered and challengedbyworking withdynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.
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* The opportunity:

** The
** Health Advisor
** role is responsible for providing high-touch customer service to Pinnacle Care Members, building strong relationships while helping them to navigate the healthcare system in order to receive the best and most expeditious healthcare available. This is a full time Monday-Friday position with an on-call rotation generally every 4 weeks. Our Health Advisors occasionally accompany members on appointments within NYC.Pinnacle Care is a health advisory service that connects individuals and organizations to the world’s most advanced healthcare and facilitates access to top specialists for more streamlined and personalized healthcare experience.

Pinnacle Care extends a broad range of support for families and organizations to facilitate more efficient access and better outcomes through Comprehensive Health Advisory Memberships for individuals/families, and Connection Group Benefits available through employers/organizations.
** We are seeking candidates that live within NYC, New Jersey, Long Island, or CT.
**** How you will contribute:
*** Guide Every Step of Care:
Be the trusted coordinator for all aspects of your member’s healthcare, from collecting medical records and scheduling appointments to arranging second opinions with top physicians as needed.
* Provide Expert Insights:
Work closely with Medical Directors and Researchers to offer the latest on treatments, clinical trials, and expert physicians. Members rely on your unbiased support to make informed decisions in any medical situation.
* Deliver Caring, High-Touch Service:
Be a dependable and compassionate support for your member and their family. They’ll turn to you for efficient, reliable guidance and comfort throughout their healthcare journey.
* Build Strong Medical Partnerships:
Develop and nurture relationships with physicians and hospital staff to ensure the best possible care of your members.
** What you will bring with you****:
*** Ability to work with a diverse range of people
* Licensed Clinical Social Worker, Occupational Therapist, Registered Nurse or other health related field
* Background in medical social work, nursing or case management
* Clinical medicine, direct patient care or case management experience
* Hospital setting experience is preferred
* Self-starter, ability to work independently and as part of a team
* Excellent communication skills and sense of urgency
* Compelling communicator, service oriented and ability to work collaboratively with others
* Ability to navigate and adapt to a changing, fast paced work environment
* Proficiency with MS Office
* Excellent time management skills, agility in multi-tasking, decisiveness, bias towards action and proactive approach to medical needs of membersto stay connected until the time is right for you!
** Life is brighter when you work at Sun Life
*** Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time, market-leading paid family, parental and…