Clinical Support Specialist

Overview

Housing Support Clinician provides services which values consumer choice and promotes community integration, as well as embraces a recovery oriented system outlined by SAMHSA; e.g. holistic, individualized and person centered, peer support, strength based, and non linear. Housing Support Clinician service delivery aligns with a recovery oriented system offering hope, in which is culturally competent, accountable, as well as utilizes available resources in which are efficient and cost effective for adults with serious and persistent mental health diagnosis.

Services emphasize life in the community and true inclusion. Services and supports are abundant, offering a wide variety of opportunities to explore and achieve in domains as outlined in Community Residences For The Mentally Ill [N.J. A.C.10: 37A 4.2]. Services focus and build upon individual strengths and potential. Services promote growth, competence, and resiliency. Services and systems are integrated. (Source: Wellness and Recovery Transformation Action Plan).

• In accordance with performance to work expectations under the supervision of Program Supervisor LPC, NCC, ACS / and or designee, as well as documented in agency general performance appraisal, core competencies, goals and objectives and Community Support Services (CSS) Standards.
• Conduct CSS Comprehensive needs assessments (CRNAs) when applicable, CSS Individualized Rehabilitation Plans (IRPs), and provide direct CSS skill building.
• Enter clinical documentation into Anasazi / Electronic Health Record System and complete documentation in accordance with DMHAS CSS Regulations, Agency Standards, Accreditation, and other Funding Sources.
• Participate in on-call rotation as assigned by Program Supervisor for individuals in need of crisis intervention face-to-face and/or telephonically contingent upon case.
• Maintain productivity in accordance with Key Performance Indicators (KPI).
• Adhere to Agency Vehicle Protocol and successfully pass Defensive Driving Course on Relias Essential Learning.
• Adhere to Residential Program Safety Awareness Protocol and Crisis Intervention Counseling Strategies, focusing on the present, providing pragmatic solutions, and requesting assistance from the Program Supervisor as needed.
• Complete In-House Residential Skill Core Competency Self Test, CPR/First Aid, Crisis Prevention Intervention Course and Residential and Agency Required Relias Essential Learning Courses and Post Test within 30 to 90 days of hire.
• Participate in Continuous Quality Improvement processes in accordance with Agency Policy and Procedures and Tri-Annual DMHAS and COA reviews in accordance with standards.
• Collaborate in outcomes management from system, program or service and consumer perspective; ensure access to mental health care via various venues and supports including supportive housing with CSS building services, partial care, outpatient, self-help settings, psychiatric evaluation and medication management, entitlement benefit acquisition and maintenance.
• Integrate continuous quality improvement into evidenced-based and promising practices while monitoring direct service delivery to empower consumers; e.g., Psychiatric Advance Directives (PAD), Illness Management & Recovery (IMR), and Individual Integrated Recovery Plan (IRP).
• Support and enrich understanding of evidenced-based and promising practices in terms of interventions and approaches such as Motivational Interviewing, Cognitive Behavioral techniques, Person-Centered Planning, Wellness and Recovery Action Plan (WRAP), Harm Reduction, IMR, and Focus on Integrating Physical Health Wellness and Mental Health.
• Other related duties as assigned by Program Supervisor or designee for the overall well-being of consumer residents served and promotion of service excellence.

• Frequent calls, inquiries and day-to-day interruptions during program office hours may occur.
• Handles emergency and/or crisis matters in accordance with crisis counseling techniques.
• Direct and indirect contact with consumers under a variety of circumstances.
• Contact with collateral community resources and individuals.
• Uses agency email system in accordance with policy and procedures.
• Utilizes Anasazi electronic health record for entering person-centered progress notes documenting skill building and the completion of CRNAs and IRPs.
• Shares functional responsibility with program team as assigned by Program Supervisor and/or designee.
• Requires travel in the community to consumer resident apartments/homes for skilled building assessment and services in accordance with assigned caseload.