German-Speaking Customer Support Agent – Automotive ; Entry Level, Greece

Position: German-Speaking Customer Support Agent – Automotive Sector (Entry Level, Greece)
Location:

Remote from Greece (relocation required)

Employment Type:

Full-time

Languages

Required:

German (fluent), English (working proficiency)

Industry:  Automotive Support Services

Position Overview
Our client delivers customer support services for a well-established automotive brand and is currently expanding its  German-speaking support team .

This is an  entry-level opportunity  suitable for candidates starting their professional career. Relocation to Greece is required prior to employment. A relocation support package is provided.

Key Responsibilities

Provide customer assistance in German via phone, email, and digital communication channels

Support customers with inquiries related to vehicle features, service appointments, warranty information, or general product questions

Follow established procedures and service guidelines to ensure accurate and consistent support

Document interactions and case details in internal systems

Maintain quality standards and comply with operational requirements

Escalate technical or complex matters to specialized teams when necessary

Candidate Requirements

Fluent written and spoken German

Good command of English (level B2)

Strong communication and problem-solving skills

Basic IT skills and ability to navigate support systems

Willingness to relocate and reside in Greece

Employment Conditions

Full-time employment contract

Structured onboarding and paid training

Relocation support package

Benefits in accordance with local labor legislation

Equal Opportunity Statement
All applications will be assessed based on qualifications and role-related criteria.

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