Service Technician

Overview

Loyal Source is looking for a Service Technician – Security for an employment opportunity in Traverse City, Michigan.

The Service Technician will conduct routine and emergency service calls in Northeast Michigan, including Traverse City and Grayling. This role involves troubleshooting and repairing equipment while providing top-notch customer support. The technician will work independently and may assist in training and mentoring junior technicians, ensuring a smooth operation of services.

• Conduct routine and emergency service calls to troubleshoot, replace, and/or repair equipment.
• Proctor, coach, and teach other technicians.
• Deliver high-quality customer support and provide instructions on system operation and functionality.
• Perform system testing and signal verification.
• Maintain necessary truck stock/inventory (equipment and tools).
• Utilize technical resources and materials for efficient task execution.
• Ensure progress and completion of tasks.
• Document service activities and hours worked.
• Complete and submit all task-related documentation promptly.
• Maintain a strong work ethic and attention to detail.
• Undertake additional projects as assigned.

• Minimum of High School Diploma/Vocational Training.
• Three (3) or more years of experience.
• Mastery in troubleshooting commercial intrusion systems, fire systems, CCTV, intercom, and access control systems.
• NICET II minimum
• Thorough knowledge of local/national codes.
• Proficient in using test equipment such as multimeters, battery analyzers, and decibel meters.
• Valid driver’s license and ability to pass a drug screening.
• Ability to read and interpret blueprints, schematics, and diagrams.

Banking experience in handling locks, vacuum tube systems, alarms, cameras, safes, time clocks, and vault inspections is a plus.

M-F, 8am-5pm

$30 per hour.

Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide, with a focus in government healthcare, technical and support services, engineering, and travel healthcare. Loyal Source provides exceptional custom solutions to both private enterprise and government agencies. Loyal Source is a military-friendly employer and proud partner of the Military Spouse Employment Partnership program.

For more information go to our website  and follow us on Linked In, Facebook & Twitter for other positions currently open.

Loyal Source does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

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You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty).

This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.