MedTech Field Service Technician - On-Call​/Per Diem - Traverse , MI

Our Med Tech Field Service Technician experiences a unique opportunity to apply their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will troubleshoot, repair, and update medical devices inside hospitals, pharmacies, and other clinical settings. The current product line being supported is an automated medication dispensing system.

This is an ON‑CALL Field Service Technician opportunity with approximately 20‑25 hours per week.

• Troubleshoot and repair existing devices and document the activities performed.

• Replace hardware parts, and perform software updates and calibrations.

• Perform bi‑annual or yearly preventative maintenance as determined by the customer.

• Assist in the installation and implementation of new devices at customer locations.

• Conduct routine system checks and record data from product tests after installation and configuration.

• Maintain and stock parts and tools assigned by customer.

• Be available on‑call, including nights and weekends.

• Training for this role will be provided and is paid.

• Intermediate troubleshooting abilities in electronics, mechanics, and electromechanical systems.

• Experience as a military technician, computer technician, or other complex electronics technician preferred; experience supporting automation equipment in a healthcare setting is a plus.

• Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial.

• Strong communication skills and ability to provide exceptional customer support.

• Ability to push, pull, stoop, bend, and lift up to 70 lbs.

• Must be able to clear hospital vendor credentialing requirements, including proof of vaccination status.

• Travel locally for up to 2–3 hours to support customer needs.

• Respond to and arrive at customer sites within the service ticket’s SLA: within 4, 8, 12, or 24 hours.

• Must have an active driver’s license and a personal vehicle for job‑related assignments.

• Travel time is paid, plus mileage reimbursement.

• A+ certification preferred.

• Ability to work independently in customer settings with minimal supervision.

Medical benefits are not available for this position.

The potential base pay range for this role is $32.00 per hour. The actual base pay offered may vary based on qualifications, location, etc.

Individuals must complete healthcare facility credentialing, meeting immunization requirements including MMR, Varicella, TB test, Tdap, Hepatitis B, Influenza, and COVID‑19 vaccine primary series.

Due to the nature of this role, it is not eligible for Visa sponsorship.

IQVIA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.