Crisis Access Services Specialist

Job Title

CRISIS ACCESS SERVICES SPECIALIST - GRAND TRAVERSE MENTAL HEALTH CRISIS & ACCESS CENTER

This role centers on providing immediate, compassionate care and clinical support to individuals experiencing mental health crises. Working within NLCMHA's 24/7 Crisis Walk-In Center and delivering mobile services in the community as appropriate, the Crisis/Access Specialist will ensure timely assessment, stabilization, and linkage to ongoing services. The position also includes assuring the following functions are carried out: assessment, determining medical necessity for ongoing services, planning, linking, coordination, monitoring, brief solution focused therapy and advocacy.

This position reports directly to the Grand Traverse Mental Health Crisis and Access Center supervisor and/or the director. In order This position has no direct supervisory responsibilities.

• Provide clinical services to individuals, primarily at the Grand Traverse Mental Health Crisis and Access Center. Direct services are expected to approximate 60% of the normal workweek through completion of crisis contacts including screens, inpatient assessments, access services including access screens and initial clinical assessments. Service location could be inconclusive in the community, EDs and jails.
• Provide indirect services, including case consultation and coordination, advocacy, and referral.
• Will be required to complete inpatient screens for those at the Traverse City Munson ED whether in person or virtually.
• Provide Brief Solution Focused therapy including groups. As qualified.
• Participate actively in staff development activities including unit meetings, supervisory meetings, community meetings, applicable conferences, and review of current literature regarding services.
• Work cooperatively with jail staff, Primary Care Physicians, local Courts, Family Independence Agencies, Schools, ISD, Substance Abuse and other providers to promote provision of quality community-based services.
• Work cooperatively with other agency staff and different programs to insure provision of quality services.
• Participate actively in Utilization Review, other Quality Assurance programs, in periodic evaluation of service output, impact of service delivery, and program planning.
• Complete documentation of assessments, person-centered plans, review of compliance with documentation and contract requirements, quarterly reviews, and terminal evaluation summaries within time frames prescribed by unit policy in accordance with Medicaid and/or other third-party payer standards (including managed care).
• May participate in interventions, assessments, and other aspects of crisis services during and after hours, as necessary.
• May assist with completion of access screens and crisis assessments across counties.

• Credentialed by NLCMHA to provide services in this professional discipline.

• Must have licensure with the State of Michigan as a fully licensed professional:
  Licensed Bachelor Social Worker.
• Must maintain licensure.

• Bachelor Social Work from an accredited university required.

PAY: $58,399 - $66,899

• Medical Insurance (4 options)
• Dental Insurance (2 options)
• Vision Insurance (2 options)
• Health Savings Account
• Healthcare and dependent care flex spending account
• MERS Retirement Plan (with Employer matching up to 5%)
• Paid Time Off (18 days in 1st year)
• Holidays (13 days)
• Employee Assistance Program
• Short Term Disability
• Long Term Disability
• Accidental Death & Dismemberment Insurance

• In order to ensure 24/7 coverage, this position will require irregular hours including overnight shift work.
• This position may require travel by personal vehicle if an agency vehicle is not available.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Occasionally: lifting up to 25lbs. with or without assistance, stretching/reaching, exposure to blood borne pathogens and infectious disease, hand/finger dexterity, stooping (bend at waist)
• Frequently: hand/finger dexterity, talking in person, talking on the telephone, hearing in person, hearing on the telephone, vision for close work.

Northern Lakes CMH Authority is an equal opportunity employer and is committed to fostering a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.

Northern Lakes CMH Authority will…