MIA Case Manager

Overview

MIA CASE MANAGER - TRAVERSE CITY – Employees in this clinical position are responsible for ensuring continuity of services, with a primary responsibility for assuring that the five case management functions are carried out: assessment, planning, linking, monitoring and advocacy. The Case Manager (Care Coordinator) is an advocate and service broker for the consumer and is a resource to the treatment staff.

The Case Manager reports to the Operations Manager as assigned. This position has no direct supervisory responsibilities.

MIA CASE MANAGER - TRAVERSE CITY – Employees in this clinical position are responsible for ensuring continuity of services, with a primary responsibility for assuring that the five case management functions are carried out: assessment, planning, linking, monitoring and advocacy. The Case Manager (Care Coordinator) is an advocate and service broker for the consumer and is a resource to the treatment staff.

The Case Manager reports to the Operations Manager as assigned. This position has no direct supervisory responsibilities.

• Coordinate Person-Centered Planning, including integrated care planning, with an emphasis on whole health and wellness recovery plans for those with chronic health and/or substance abuse issues. In doing so, attends to the total spectrum of the individual s needs, including but not necessarily limited to: housing, family relationships, social activities, education, finance, employment, health, recreation, mobility, protective services and records.
• Collaborate with consumers and other providers: continually assessing the consumer’s needs and developing treatment goals, objectives, methodologies, and timelines; and evaluating progress toward those goals.
• Locate, obtain, and coordinate services outside and inside the CMH system as indicated by the individual plan of service (IPOS).
• Provide supportive services (including health education specific to his/her illness or needs) to the consumer and his/her family or other natural supports as part of the health and wellness recovery team.
• Intervenes when necessary to assure implementation of the plan (IPOS).
• Request and facilitate, when necessary, review of the IPOS by the individual s interdisciplinary team.
• Ensure the flow and exchange of information (within HIPAA law) among the consumer, family members or other natural supports, and linked providers.
• Conduct orientation and annual integrated psychosocial assessment of individual consumer needs.
• Documents activity in accordance with state and agency guidelines in an electronic medical record.
• Establish and maintain an effective liaison between NLCMHA and outside providers.
• Participates in Quality Assurance case review procedures, including consumer satisfaction.
• Maintain current knowledge of mental health, chronic disease, and substance abuse symptomatology, including intervention and treatment strategies for selected health conditions.
• Monitor treatment plan follow-up, services to consumer and over-all conditions. Works with the providers to make necessary improvements. Follow-up problem areas as appropriate.
• Facilitate consumer’s benefits (e.g. SSI, Medicaid, SSB, Medicare).
• Review and coordinate with team and provider on decision involving hospitalization, respite and/or transfers/level of care changes. Implements plan of action on transitional care across settings.
• Provide crisis intervention services when appropriate.
• May provide telephonic reminders of appointments and/or assistance with making appointments.
• May deliver medications to consumers as requested and observe setup of consumer s medications.

• Bachelor s degree in social work or a degree in nursing
• from an an accredited university
• Licensed in the State of Michigan as:
• LBSW, LLBSW or RN
• Must maintain licensure
• One (1) year of experience in developmental disabilities or mental illness areas (preferred)

$58,399 - $66,899

• Medical Insurance (4 options)
• Dental Insurance (2 options)
• Vision Insurance (2 options)
• Health Savings Account
• Healthcare and dependent care flex spending account
• MERS Retirement Plan (with Employer matching up to 5%)
• Paid Time Off (18 days in 1st year)
• Holidays…