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In-Person Customer Care Specialist — Banking & Digital

Job in Traverse City, Grand Traverse County, Michigan, 49685, USA
Listing for: Ssbankmi
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: In-Person Customer Care Specialist — Banking & Digital Help
A regional bank in Traverse City, MI is seeking a Customer Care Representative to assist customers with inquiries about banking products and services. The role involves answering calls, resolving issues, and ensuring customer satisfaction through effective communication and relationship building. Candidates should possess strong organizational and customer service skills, along with a background in retail banking preferred. This in-person position may require some extended hours and Saturdays.
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