Sales Support

Overview

Position:
Sales Support - White House Black Market at White House Black Market

Location:

Towson, MD (825 Dulaney Valley Rd, Towson, MD 21204)

This role supports Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability.

• Drive for Results: meets company sales goals by utilizing sales techniques and communicating product knowledge; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and sales floor maintenance.
• Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in selling models and offers a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns; ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program; builds and maintains a solid customer following through clienteling and wardrobing; knows current product fit and style assortment offerings in store and online.
• Maintains consistent client communication through clienteling tools;
  Style Connect and Customer Book.
• Supports replenishment activities that keep the store full and abundant; assists with locate fulfillment; assists with visual directives, floor sets, window changes, visual presentations, signage placement, etc., as directed; assists with boutique cleanliness and organization.

• High School diploma or equivalent
• Retail or sales experience preferred
• For the following states: AZ, GA, , IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older
• For all other states, must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

• Constant Walking/Standing- 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs.
  
  - 1-33% of 8-hour shift
• Frequent Climbing- 34%-66% of 8-hour shift

The wage range for this position is $15.00 to $18.75. Successful candidates’ wage rates will be determined based on their individual qualifications for the position.

Our part time associates are eligible to participate in the Company’s employee assistance program and employee discount program. Please visit our Careers page at  for more information regarding our benefits.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.