Audit Supervisor or Manager

Job Description

Posted Wednesday, January 21, 2026 at 5:00 AM

Chesapeake Employers’ Insurance Company is a purpose-driven organization dedicated to improving the lives and livelihoods of our policyholders, injured workers, team members, and the community. As a leading workers' compensation specialty insurer in the mid-Atlantic region, we take pride in being a force for good. Our 350 team members are committed to making a positive impact every day in the lives of all our stakeholders.

Join our motivated, professional team as we foster a culture of values, teamwork, innovation, and collaboration. Established in 1914, Chesapeake Employers Insurance, headquartered in Towson, Maryland, has over a century of experience, a strong financial foundation, and an "A" rating from AM Best.

Provides supervision to Premium Audit Department staff, which may include field and audit vendors. Supervises and monitors the activities of as they relate to the achievement of the company’s premium audit goals and objectives.

Supports strategies to ensure that proper premiums have been assessed to achieve profitable growth while providing superior service to customers.

Monitors the quality and quantity of work performed by assigned staff and provides feedback to each Field Auditor for improvement.

Ensures adherence to Premium Audit guidelines and authority through random file reviews of assigned staff.

Contributes to the development and implementation of Premium Audit department and team objectives.

Participates in the selection and hiring process.

Provides coaching, training, feedback, and direction for each Field/Mail Auditor or administrative staff through joint field visits, quality reviews, or workflow interaction to improve performance. Completes and delivers performance evaluations.

Identifies training needs and assists in the development and implementation of training programs.

Prepares reports for management on the status of measurable Premium Audit account services, activities, and attributes.

Serves as a resource to staff and as a liaison with personnel in other departments, agents, and policyholders.

Reviews final audits completed by field staff and vendors.

Conducts premium audits in compliance with company policies, guidelines, and industry standards.

Contributes to the achievement of department goals and objectives; adheres to departmental policies, procedures, quality, and safety standards; and consistently demonstrates Chesapeake’s Values and Behaviors.

Performs other duties as assigned.

Bachelor’s degree in Business Administration, Accounting, Finance, or related coursework.

Minimum of 4–8 years of related industry experience.

Proficient in computer and PC skills.

Advanced knowledge of workers’ compensation insurance and premium audit industry standards/guidelines.

Professional certification in a related field required.

Demonstrated ability to work with a diverse customer base.

Effective verbal and written communication skills.

Demonstrated ability to effectively manage and motivate a team and exhibit leadership competencies.

Ability to interpret and apply company and industry rules, policies, and procedures, as well as state law, within the framework of audits, coordinating support as needed.

Strong organizational skills with the ability to multi-task and prioritize workflows.

Ability to identify and implement departmental efficiencies through effective resource allocation.

Ability to self-manage and handle multiple ongoing projects simultaneously.

Valid and acceptable Maryland driver’s license.

Pursuing Excellence

Making a Difference

Leadership Presence

Maintaining Focus and Accountability

Strategic Initiative

Developing People

While performing the duties of this job, the teammate is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The teammate is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The teammate may occasionally lift up to 30 pounds. Specific vision abilities required include close vision,…