Administrative Surgical Specialist

Under general supervision, schedules surgical procedures and appointments, registers patients and ensures a high level of accuracy with all tasks.

High School;
Bachelors degree preferred but not required

• 3 years related experience in a medical office
• Surgical posting experience required

• Knowledge of all HMOs, PPOs, Medicare, BC/BS and commercial restrictions in addition to department carve outs
• Knowledge of CPT & ICD-10 codes and medical terminology
• Skill in using computerized medical record system (scheduling, registration, billing) and personal productivity applications
• Skill in written and oral communication
• Skill in performing non-complex arithmetic calculations
• Ability to manage multiple tasks and deadlines
• Excellent customer service skills

Employee has knowledge and understanding of patient and workforce safety as it relates to job duties.

Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable.

• Works closely with surgeon to schedule surgical procedures, diagnostic tests and therapeutic procedures according to restrictions of HMOs, PPOs, etc. and working in cooperation with patients and other hospital departments.
• Reserves all operating rooms and posts patients for all operative procedures, inpatient and outpatient.
• Cancels scheduled cases in a timely manner.
• Ensures that patients are notified and receive appropriate information regarding scheduled surgeries, tests and procedures.
• Notifies affected individuals and departments of all changes in surgery such as date, time or cancellations.
• Maintains multifaceted computerized scheduling and billing system. Schedules patient appointments and performs (pre) registration duties.
• Verifies patient insurance information and ensures appropriate CPT & ICD-10 codes are entered correctly.
• Receives and screens telephone calls as well as scheduling peer-to-peer conference calls. Responds to general inquiries by relating or referring to established policies and procedures.
• Identifies opportunities for more efficient operation of Surgical Posting. Open to feedback about Surgical Posting errors/mis-posts. Escalates relevant Surgical Posting concerns to Practice Manager and communicates Surgical Posting updates at daily huddle.

All GBMC Values:

• Respect
  • Treats others with fairness, kindness, and respect for personal dignity and privacy
• Excellence
  • Meets and/or exceeds customer expectations
  • Actively pursues learning and self-development
  • Pays attention to detail; follows through
• Accountability
  • Sets a positive, professional example for others
  • Takes ownership of problems and does what is needed to solve them
  • Appropriately plans and utilizes required resources for various job duties
  • Reports to work regularly and on time
• Teamwork
  • Works cooperatively and collaboratively with others for the success of the team
  • Addresses and resolves conflict in a positive way
  • Seeks out the ideas of others to reach the best solutions
  • Acknowledges and celebrates the contribution of others
• Ethical Behavior
  • Demonstrates honesty, integrity and good judgment
  • Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
• Results
  • Embraces change and improvement in the work environment
  • Continuously seeks to improve the quality of products/services
  • Displays flexibility in dealing with new situations or obstacles
  • Ensures to achieve results on time by focusing on priorities and manages time efficiently

Pay Range

$21.91 - $37.08

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

GBMC Health Care and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.