Business Coordinator, Operations Manager

This is an excellent opportunity for an experienced road/field technician to transition into a more stable environment with a schedule that offers upward mobility without the challenges of 24-hour work days, outdoor festival site sun exposure, long-distance feeder pulls, or living out of a backpack or van.

If you are familiar with terms like cheeseborough, feeder, XLR, mix riser, mic snake, moving head, stinger, truss, spanset, and questions like “Who is driving that truck?”, this position could be the next step in your career. Leverage your experience, knowledge, and industry long days to continue contributing to interesting and diverse productions. Plus, enjoy amenities like a refrigerator, microwave, and a bathroom that arrives on time, not late on a flatbed.

As a bonus, you'll participate in growing the largest tape ball in the production business!

Primary responsibilities:

• Supervise Technicians in accordance with company policies and procedures
• Work in a warehouse environment involving prep and de-prep for rentals and productions
• Analyze company schedule to ensure adequate resources are available for assigned tasks
• Enforce established security and safety programs
• Ensure compliance with shop paperwork protocols
• Oversee maintenance and repair of equipment, shipping and receiving, vehicle maintenance, and shop cleanliness and organization
• Be familiar with all tools, machinery, and facilities to instruct and supervise their proper and safe use
• Develop systems and procedures to improve warehouse efficiency, quality, and safety
• Participate in employee management, including assessing morale, training, customer relations, workmanship, policy compliance, safety, and teamwork
• Assist in hiring, training, reviewing, and coaching warehouse employees

Additional required knowledge, skills, and abilities:

• Mandatory 15+ years of experience in elements of entertainment industry production, including:
• Staging systems (Stageline, Staging Dimensions, Scaffold)
• Power distribution
• Rigging systems (motor operation and maintenance)
• Event structures (vtowers, self-climbing truss, scaffold towers, risers, staging)
• Audio
• Lighting
• Exceptional problem-solving, decision-making, organizational, and communication skills
• Good people skills, patience, and courteousness under pressure
• Knowledge of audio, lighting, staging, power, and rigging equipment
• Valid driver’s license and ability to obtain a DOT Medical Card
• Effective communication skills in English, both verbal and written
• Basic Windows and Microsoft Office skills; familiarity with R2 preferred
• Willingness to relocate to the Baltimore metro area
• High school diploma or equivalent required