Recreation and Parks Office Assistant - Nature and Environmental Centers - Non-Merit

Non‑Merit Vacancy:
Office Assistant – Nature and Environmental Centers

Department of Recreation and Parks, Baltimore County, Maryland

Regular

Schedule:

34 hours per week. Fixed or rotating shifts, which may include at least two weeknights and weekends or holidays as needed.

Location:

9831 Van Buren Lane, Cockeysville, Maryland 21030.

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

Under general supervision, performs comprehensive word processing, typing, and other clerical duties in support of the Nature and Environmental Center Region of the Parks Division.

• Answers and routes incoming calls from the Recreation and Parks main phone line.
• Manages incoming mail and packages by sorting and directing to appropriate recipients.
• Accepts and logs deposits from various Recreation and Parks sites.
• Responds to inquiries of a routine nature regarding department programs and policies in person, by telephone, or by regular or electronic mail.
• Uses automated office systems (email, calendar/scheduling, word processing) to prepare flyers, letters, memos, meeting schedules, and other material from draft or specific instructions.
• Creates, duplicates, and distributes flyers, letters, memos, and other documents.
• Establishes and maintains confidential alphabetical, chronological, or subject‑matter files and records.
• Assists with registration of programs and/or special events.
• Assists in the preparation of personnel‑related documents and forms.
• Operates office machinery such as computers, photocopiers, calculators, telephones, scanners, and printers.

Other duties include creating and maintaining office spreadsheets, databases, and logs; managing calendars and meeting schedules; and performing related duties as required.

High school diploma or appropriate equivalent.

• One year of typing, word processing, or secretarial experience.
• Additional experience may substitute for required education on a year‑for‑year basis.
• Additional education related to secretarial/word processing may substitute for required experience on a year‑for‑year basis.

At least one (1) year of experience in a position requiring significant time spent creating and/or transcribing documents using word processing software and extensive telephone and in‑person customer service interaction.

• Knowledge of modern office methods and procedures, including filing systems.
• Knowledge of spelling, grammar, and arithmetic.
• Knowledge of creating flyers and other marketing materials using relevant software.
• Knowledge of word processing.
• Skill in the operation of office machines listed in essential duties.
• Skill in the use of word processing software.
• Skill in responding to inquiries and handling routine complaints.
• Ability to communicate effectively.
• Ability to perform basic mathematical computations.
• Ability to set up and maintain paper and electronic filing systems.
• Ability to use automated office systems.
• Ability to establish and maintain effective working relationships.
• Ability to type from plain copy at a rate of 40 words per minute.

Applicants must submit proof of professional licenses, certifications, and education. Diplomas or transcripts must show the major field of study. Copies and unofficial transcripts are acceptable. Failure to submit proof will result in the application not being considered.

Attn:
Office Assistant – Non‑Merit – Rec and Parks
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

Applicants will be qualified based on an evaluation of the training and experience stated in their application, including their answers to supplemental questions. Applicants must clearly and completely state the dates and duties of past and present experience for evaluation purposes.

• Positions may require working fixed shifts (Monday–Friday) or rotating shifts, including at least two weeknights and weekends or holidays as needed.
• The work is…