Systems Support Specialist

Overview

Job#: 3018422 |

Job Description:

Systems Support Specialist

Location:

Town and Country, MO
Client:
Telecom & Media Industry
Company:
Apex Systems

Apex Systems is seeking a Systems Support Specialist to support our telecom and media industry client in Town and Country, MO. We are actively scheduling interviews and encourage qualified candidates to apply promptly.

• Pay Rate: $30/hr
• Overtime paid at time-and-a-half when applicable
• Schedule:
  
  Wednesday–Saturday, 9:00 PM – 7:00 AM CST (Temporary schedule; subject to change)
• Benefits:
  Health, dental, vision, 401(k), and weekly pay

For immediate consideration, please send your resume to Sam Wade, Sr. Professional Recruiter, at [email protected]. Subject line: “Systems Support Specialist”.

• General familiarity with technology concepts (Cloud, servers, and related fundamentals)
• Strong communication skills
• Eagerness and willingness to learn

• Experience with incident management or outage management
• Bachelor’s degree in IT, Computer Science, or related field
• Experience with monitoring tools
• Big Panda is used internally, but experience with any monitoring suite is acceptable

This role includes a blend of monitoring and incident management tasks.

• Review and analyze system alerts that may lead to incidents
• Triaging alerts to determine severity and potential business impact
• Mitigate potential issues by contacting appropriate stakeholders

• Coordinate bridge lines for active incidents
• Monitor outage calls related to impacted applications
• Communicate through channels such as Web Ex chats, email, and bridge line communications

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. We value innovation, collaboration, and continuous learning. We offer resources, training, certifications, development opportunities, and a comprehensive benefits package. Our awards include Clearly Rated’s Best of Staffing in Talent Satisfaction (US) and Great Place to Work in the United Kingdom and Mexico. We provide a virtual recruiter as part of the application process.

Apex Benefits Overview: Apex offers medical, dental, vision, life, disability, and other insurance plans; an ESPP, a 401K with company match after 12 months; a Health Savings Account (HSA) on HDHP; the Support Linc Employee Assistance Program with up to 8 free counseling sessions; corporate discounts; and access to professional development, certification discounts, and relevant associations. A dedicated customer service team and a certified Career Coach support our consultants.

A Welcome Packet with full benefits details is available through an Apex team member.

Apex Systems is part of the Commercial Segment of ASGN Incorporated. NYSE: ASGN. 4400 Cox Road, Suite 200, Glen Allen, Virginia 23060. Apex is an equal opportunity employer. We do not discriminate on protected characteristics. If you require an accommodation, contact our Benefits Department at [email protected] or .