Fire And Security Technical Support Manager

Overview

TITLE:

Technical Support Manager , Academy & Technical Upskilling

Location:

Near Southampton (with occasional travel to Swindon, Peterborough, Sheffield)

Salary: £52,000 basic + 22 days holiday + company vehicle

Industry: Fire & Security / Technical Services

• Competitive salary up to £52,000 basic
• Professional development
• Opportunity to work across fire, EML, extinguishers, intruder, access control, and CCTV systems
• Flexible working patterns and occasional overnight travel
• Be part of a small, high-performing team

• Delivering Academy training sessions, both classroom-based and on-site
• Supporting technicians to gain qualifications and improve performance
• Monitoring progress, assessing skills, and providing feedback
• Maintaining training records and content
• Assisting field engineers when required and supporting site visits

• Previous experience in technical roles (senior engineer considered) within fire, security, or related industries
• Knowledge of fire, EML, extinguishers, intruder, access control, and CCTV systems
• Strong IT and networking skills
• Self-motivated, organised, and performance-driven
• Willingness to travel occasionally and stay overnight if required

• Academy/trainer experience, technical certifications, and staff development experience

This is a fantastic opportunity to join a respected company, supporting a structured Academy program, developing technicians, and working in a high-performing, collaborative environment with career growth and professional development.

If you're an experienced Technical Support Manager or Senior Engineer based near Southampton, this role offers strong earning potential, hands-on leadership, and the chance to make a tangible impact on trainee and technician development.

Keywords to support your application:
Technical Support Manager, Academy Trainer, Fire Systems, EML, Extinguishers, Intruder Alarms, Access Control, CCTV, Senior Engineer, On-site Training, Classroom Training, Technical Upskilling, Performance Management, Networking, IT Skills