IT Systems Administrator

JOB SPECIFICATION

The Systems Administrator roleis to ensurethestability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. This position will use effective communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of IT systems investments.

The Systems Administrator works fluidly across the infrastructure elements of security, storage, and virtualization to deliver new availability, capacity, services, and safeguards. This position involves substantial responsibility for the overall health, operations, and security of all computers and servers on the County systems. The Systems Administrator works closely with the Network Administrator, IT Office Coordinator(s), and Desktop Support Specialist(s) to give those positions assistance in fulfilling their respective responsibilities to keep all computer operations functioning county-wide, providing project leadership and management to provide a high level of service to County departments and divisions.

It is the expectation that this position will be able to plan for and solve the most complex server, virtualization, or storage issues that the County may face.

This position reports to the IT Manager.

None.

• Maintains overall responsibility for the availability and integrity of physical/virtual infrastructure.
• Manages and maintains daily tasks for physical/virtual servers and storage systems, including monitoring system performance, configuration, maintenance, and repair.
• Ensuresthatrecords of system downtime and equipment inventory are properly maintained.
• Applies revisions to host system firmware and software.
• Works with vendors to assist support activities.
• Develops new system and application implementation plans, custom scripts, and testing procedures to ensure operational reliability.
• Trains staff in how to use new software and hardware developed and/or acquired.
• Guides or provides work direction to technical staff, contract staff, and/or student employees, as needed.
• Performs troubleshooting as required. Leads problem‑solving efforts in ten involved outside vendors and other support personnel and/or departments/divisions.
• Installs, modifies, and maintains systems and utility software on server computer systems.
• Provides server support related to other software.
• Establishes guidelines and methods for installing and managing computer operating systems, disk arrays, fiber channel switches, tape libraries, and other components.
• Ensures high availability and acceptable levels of performance of critical computer resources.
• Develops procedures, programs, and documentation for backup and restoration of host operating systems and host‑based applications.
• Develops and coordinates project directions and schedules to maximize benefits and minimize impacts on county departments and divisions. Provides leadership in the planning and implementation of projects for computer operations and systems administration.
• Develops tools, procedures, and training sessions for county departments/divisions, IT Desktop Support, and Help Desk staff.
• Manages the data center and computer systems, including hardware, software, and equipment such as the air‑conditioning system, the UPS (uninterrupted power supply), etc.
• Maintains up‑to‑date knowledge and stays current with technological developments in systems administration technology and recommends ways to take advantage of new technology.

• One or more programming/scripting languages and operating systems (Linux, Windows, VMWare).
• System administration, hardware, and software management for a Microsoft Office environment as well as Microsoft 365.
• VMWare, vSphere, ESXi, resource pools, VMFS, and virtual switching.
• Storage architecture including iSCSI and RAID 0-5.
• Microsoft Active Directory, Windows Server, and server hardware.
• Domain name…