Region Clinical Intake Specialist; Nurse, Office, LPN – HomeCare

Region Clinical Intake Specialist (Nurse, Office, LPN) – Home Care

Join to apply for the Region Clinical Intake Specialist (Nurse, Office, LPN) – Home Care role at Hartford Health Care at Home
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Location Detail: 65 Commercial Blvd, Torrington (10413)

Shift Detail: Monday thru Friday 8am to 4:30pm with 1 major and 1 minor holiday per year and 1 weekend per month.

Work where every moment matters. Every day, over 40,000 Hartford Health Care colleagues come to work with one thing in common:
Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network as a Region Clinical Intake Specialist.

• Manage and coordinate the clinical intake process for Home Health and Hospice services across multiple branches.
• Ensure timely, accurate, and compliant intake procedures using the Homecare Homebase (HCHB) system.
• Serve as a key liaison between referral sources, clinical teams, and operational leadership.
• Perform all clinical aspects of the intake process, including communication with patients and families, admitting clinicians, clinical data entry accuracy, timeliness, face‑to‑face encounter accuracy, and PCP/MD verification.
• Ensure patients are admitted timely and in accordance with the intake policy.
• Provide recommendations for process and policy improvements.
• Ensure compliance with all state, federal, and Joint Commission referral/intake regulatory requirements.
• Stay thoroughly informed about the details of clinical quality metrics and report key data to Home Care Leadership and partners.
• Establish and maintain positive working relationships with current and potential referral sources and associated clinical leadership teams.
• Coordinate patient education, care planning, and coordination with multiple providers and case managers within established payer and financial guidelines.
• Strengthen and monitor community and customer perceptions of Hartford Healthcare at Home as a high‑quality service provider, collecting and reporting clinical referral data and trends.

• Education:
  
  Licensed clinician (RN, LPN, or equivalent) required;
  Bachelor’s Degree Preferred (BSN, Healthcare Administration or related field).
• Experience:
  
  1 year of administrative/clinical healthcare experience; 1–3 years experience preferably in Home Care.
• Knowledge, Skills and Ability:
  Experience in referrals/intake in a home health or hospice environment; strong communication, negotiation, and public relations skills; autonomy, assertiveness, flexibility, and cooperation in performing job responsibilities.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job‑related tasks other than those stated in this description.

Entry level

Full‑time

Health Care Provider

With locations around the state, Hartford Health Care offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving colleagues – we provide a competitive benefits program designed to ensure work/life balance.

Every moment matters. And this is your moment.

Salary: $47,840.00–$58,000.00