Ava. Custom Framer

Job Title

Open Ava. Custom Framer

Store - LA-TORRANCE, CA

Build customer relationships while creating memorable framing solutions for art. Help customers shop our store and find what they’re looking for. Provide a safe, clean and clutter‑free environment.

• Adhere to Standard Operating Procedures (SOPs) and company programs.
• Build relationships with all customers while creating custom framing solutions and deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready‑made frame department and other assigned areas including SISO and Directed Replenishment.
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in‑stock store for the customer to shop.
• Support shrink and safety programs.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others.
• Participate in truck unload and stocking processes to ensure truck standards are followed and completed within budget.
• Operate cash register and execute cash handling to standards.
• Acknowledge customers, help locate product and provide solutions.
• Assist with omni‑channel processes.

As assigned by the manager.

• Basic computer skills and basic measuring skills.
• Ability to operate the framing equipment and glass cutter.

• Retail experience.
• Experience selling products and/or services to customers.

• Regular bending, lifting, carrying, reaching and stretching.
• Ability to move throughout the store.
• Ability to remain standing for long periods of time.
• Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
• If you need help performing these functions, contact your supervisor to engage in the interactive process and find a reasonable accommodation.

• Public retail store setting. All public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks.
• Frame shop contains glass cutter and heat press.
• Work hours include nights, weekends and early mornings.

Total Base Pay Range: $17.75 - $20.90

Health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts and more.

Michaels is an Equal Opportunity Employer. We provide the same opportunities for all employees, customers and team members.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.