Shift Lead Torrance, CA

CHAGEE (pronounced CHAH-jee) is a modern tea house with over 6,500 locations globally.

Our teas have a rich cultural heritage stretching across several thousand years. We are one of the earliest regional teahouse chains positioned as the purveyor of modern tea culture. Our mission is to refresh and reintroduce the lifestyle of tea to the world, where guests can connect in a beautiful space and enjoy premium and diverse flavors of tea.

Through our stores across Malaysia, China, Singapore, and Thailand, we serve a staggering 100 million cups of tea monthly. CHAGEE is excited to expand to the US market, and this is your chance to be part of an exhilarating journey as we deliver the taste of authentic tea culture to America.

This position is to aid in leading the team at our second store location in the United States opening at Del Amp Shopping mall

• Ensure the team is able to deliver high-quality and excellent customer service.
• Ensure the team is able to deliver consistent product quality.
• Able to train and follow up training progress of new Tea Barista Trainee in store.
• Coach and correct Baristas by conducting On-Job-Training (OJT).
• Must be available to participate in company’s training when necessary.
• Plan store schedule, to assign team member to specific shifts and duties. Monitor staff’s attendance and punctuality from time to time.
• Manage store staffing issues including staff discipline and performance reviews.
• Supervise and ensure upselling/suggestive selling is practiced at all times and ensure each order is served to standard
• Able to handle customer’s feedback properly and coach team members on making this right
• Responsible for store cash handling matters based on rules and regulations set forth by company.
• To be fully aware of sales performance and assist the Operations
• Assist in marketing & promotion activities.
• Inventory Management:
  Ensure store inventory is arranged and managed properly
• Forecast Inventory usage and delivery

• Love tea!
• Barista experience: 1+ years (preferred)
• Supervision / leadership experience: 1+ years (preferred)
• Have excellent communications skills
• Be a fast learner and enjoy working in a fast-paced environment
• Have the ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
• Work well as part of a team with strong work ethics
• Be willing to learn other responsibilities and ad-hoc assignments
• Be available to participate in company’s training when necessary
• Food Handling Certificate Needed (Company can assist)
• Be able to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Have the ability to travel to other store locations or training facilities within a 30 mile radius
• Employee stipend per shift
• Paid training

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling and stooping
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs

Day Shift

Night Shift

Don't miss out on this incredible opportunity to be at the forefront of CHAGEE's expansion into the US market. Join us in shaping the future of premium tea culture and creating unforgettable experiences that will captivate American tea enthusiasts. Apply now and be part of something truly extraordinary!

Full time

Between US $22.00 and US $24.00 an hour

Temporarily we are not receiving any more applicants.

If any changes are made, “Shift Lead” will appear in our list of open roles: