Pet Groomer Trainee

Overview

Pet Groomer Trainee role at Pet Smart.

Pet Stylist in Training is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services. This position will receive training and guidance from our experienced Professional Styling teams, learning proper grooming techniques. The role also upholds the company’s vision, mission, values, and strategy, shares responsibility for store cleanliness, and recommends solutions for pet parents with a focus on pet safety.

Pet Stylist in Training role is obtained once the associate has successfully completed the Pet Smart Grooming Academy.

• Under supervision, perform full menu of bath, brush and grooming services and standalone services (e.g., nail trims, teeth brushing, sanitary services) in accordance with Pet Smart’s bathing standards and procedures.
• Develop and display safe technical skills that meet or exceed the company’s minimum expectations.
• Recommend additional health and wellness solutions to Pet Parents based on the pet’s needs.
• Be responsible for the pet parent experience and outcomes conducted in person, over the phone, and at the sales register.
• Greet pet parents, answer questions, and assist with making reservations in the salon.
• Conduct appointment reminder calls, maintain client records, and consult with pet parents on services offered.
• Perform check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking.
• Promote opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
• Recommend, inform, and sell merchandise and services.
• Maintain high levels of cleanliness, sanitation, and humane conditions for all pets in the grooming area; perform maintenance and end-of-day cleaning per the maintenance checklist.
• Take immediate action if a sick/injured pet is identified in the store; transport to the vet as needed.
• Assist and work in other departments as required; other duties may be assigned.
• Participate in the culture of Belonging and Recognition.
• Follow all Company Policies and Procedures.

• Successful completion of Pet Smart’s Salon Academy training and safety certification program.
• Prior grooming experience preferred; may be asked to complete a technical exam.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

• Stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Reaching with hands and arms; stoop, kneel, crouch; talk and hear. Specific vision abilities required; reasonable accommodations may be made for disabilities.
• Frequently lift and/or move up to 50 pounds; occasionally team lift and/or move more than 100 pounds. Specific vision abilities required; depth perception.
• Occasional exposure to moving mechanical parts, wet environments with pet hair; moderate noise level with possible higher levels; exposure to live animals and handling.

• Paid weekly
• Health benefits:
  
  medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for full-time associates
• Career pathing
• Development opportunities

This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates and are always accepting applications. Contact your local Pet Smart store to check which roles they are actively hiring for.

This job summary describes the general nature and level of work for associates/leaders assigned to this job. It is not intended to include all duties and responsibilities. You will receive a copy of the actual job description for the position you are hired into. Pay will be based on relevant experience, training, skills, and store location. Pet Smart will pay at least the local minimum wage.

The position is eligible for benefits as described at

Pet Smart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by law.

Applicants must be over the age of 18 (except where required by local or state law). For applicants in Waterloo, San Francisco, or Los Angeles locations: we will consider qualified applicants with arrest and conviction records in a manner consistent with the law.