General Manager

Benefits:

Other perks & growth opportunity as we expand

Paid Time Off and Sick Time

Bonus based on performance - eligible pre-opening and post-launch

Employee discounts

Training & development

Job Title:

General Manager

Center:
Torrance, CA

Reports To:

Area Developer

Welcome to Kid Strong, where we help kids win at life! If you're ready to lead, inspire, and make a difference, we want you to be our next General Manager. Kid Strong is a science-based kids training program that builds strong, confident, and high-character kids. Think you can juggle a tablet, a toddler, and a high-five simultaneously? Then keep reading! Kid Strong is coming to Torrance, CA and we’re hiring a General Manager to help launch and lead one of the first Kid Strong locations in Los Angeles County.

This is a rare opportunity to get in early and help build a high-impact program from the ground up - starting during construction and presale, through grand opening, and into long-term operations.

General Managers are the leaders of the center – it is the responsibility of the General Manager to foster a culture of learning and development for both their coaches and the families that attend the center. The General Manager is a talented, welcoming, and engaging leader who is focused on defining goals and delivering an exceptional experience for the kids, families, and team members.

The goal of the General Manager is to develop and train their coaching team, build close relationships with their members, and deliver key business results such as sales performance and lowering member attrition.

Pre-Opening Responsibilities:

Partner with the Area Developer during buildout

Coordinate with vendors and help oversee setup

Lead presale and local outreach to grow early membership

Recruit and train your coaching staff

Complete Kid Strong University training

Post-Opening Responsibilities:

CENTER OPERATIONS

Understand center KPIs and financials to make informed decisions

Oversee center maintenance, team scheduling, daily execution, and brand standards

Maintain a clean, safe, and welcoming environment

Manage employee issues and documentation professionally

Coordinate and sell local events (camps, parties, etc.)

SALES & COMMUNITY ENGAGEMENT

Own local presale efforts and lead management using CRM tools

Conduct outreach via calls, tours, and events

Finalize sales from self-sign-up flow and center visits

Represent Kid Strong at community events to drive brand awareness

LEADERSHIP

Hire, train, and develop the entire center team (AGM, Lead Coach, Coaches)

Lead regular team meetings focused on performance, development, and programming

Manage staff training through Learn Upon and Kid Strong University

Maintain open, professional communication via Slack and email

Foster a high-accountability, high-energy team culture

COACHING (3–5 hours/week)

Lead Kid Strong classes as needed - engaging students aged walking to 11 years old

Demonstrate curriculum knowledge and support coach training

Track attendance, awards, and performance in Kid Strong tools

Interact positively with families and students before, during, and after classes

Who We’re Looking For

3+ years of management or operations experience

Must have passion to help kids and families

Experience in coaching, fitness, education, hospitality, or customer service preferred

Strong communicator and team leader

Able to work weekends and adapt to evolving business needs

Must be physically able to move through class and lift/move up to 25 lbs as needed

CPR Certification (Required)

First Aid Certification (Required)

Preferred but not required:

Familiarity with tools like Glowfox, Learn Upon, Gusto, Career Plug

Child development, athletic, or pediatric OT/PT background/experience a plus

What It Takes to Thrive in This Role

High standards and strong follow-through

Natural leadership with low-ego mindset

Passionate about goals, performance, and people

Coachable and adaptable in fast-moving environments

Strong communication, organization, and planning skills

Fun, energetic, and engaging presence with kids and parents alike

Ready to lead the charge in making kids stronger and more confident? Apply today and join the Kid Strong family – where work feels like play!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Kid Strong Corporate.