Senior Business Analyst

Business Analyst IT L2 (complex data, transactions, and integrations)

We are looking for a Business System Analyst to support our client's Enterprise-wide digital transformation projects involving a large set of stakeholders & dependencies. Duties will include the following:

• Perform system analysis for assigned projects and enhancements to new or existing systems following our client's SDLC methodology (Agile & Waterfall) and deliverables
• Focus on workshop facilitation (e.g. JAD Sessions), data analysis, business process, and workflow analysis
• Gather, refine, and validate complex business requirements and combine into a clear and prioritized backlog
• Occasionally manage project plan, staff tasks, and progress and report status
• Coordinate, schedule and chair meetings with multiple stakeholders and distribute meeting minutes
• Support production systems as needed
• Create and execute test cases (Whitebox & Blackbox) that involve complex batch and online processing
• Create presentation and communication material relevant to a variety of stakeholders including business
• Analyze business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions
• Assist in the business process redesign and documentation as needed for new technology
• Translate high level business requirements into functional specifications for the IT organization and manages changes to such specifications
• Negotiate agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation
• Work with business partners within one business function to align technology solutions with business strategies
• Support several moderately complex business processes
• Assist Project Managers in development of project plans and use associated project planning tools as needed
• Assume the Project Manager responsibilities in preparing and facilitating the project plan for smaller projects
• Conduct feasibility studies to assess cost/benefit, efficiency and technical viability of solutions to business problems
• Coach less experience staff

Required Skills and Expertise:

• Bachelors Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience.
• 4 to 6 years of relevant technical or business work experience
• Experience delivering consumer facing websites, digital platforms or services that involve complex data, transactions & integrations
• Strong hands-on experience with Agile & Waterfall Delivery models
• Experience with Workshop facilitation(e.g. JAD Sessions. empathy mapping etc.), data analysis, business process, and workflow analysis/creation
• Technical background to clearly understand complex business requirements and benefits of assigned projects and map them to architecture and system requirement
• Familiarity with Jira/Confluence tools to manage project artifacts, user stories, test cases etc.
• Clear communication skills and ability to communicate and negotiate with stakeholders
• Ability to collaborate well with a diverse set of team members (team player)
• Ability to innovate and multi-task with minimal oversight
• Must display the following technical competencies:
• Basic knowledge of business requirements and corporate priorities
• Basic ability to gather/refine complex business requirements, recommend or make decisions on business requirements/interdependence
• Basic ability to develop complex business cases
• Basic ability to create impact analysis to make recommendations
• Basic ability to present and defend complex positions and strategies for business decisions processes and plans
• Basic knowledge of compliance, governance structures, and audit principles
• Basic understanding of the business architecture and its relationship to other architecture
• Basic ability to assess corporate impacts of changes and recommend strategies to senior management

Desired Skills and Expertise:

• Automotive industry background & business acumen, familiarity with Digital Retailing, lead management, vehicle sales, financing process and CRMs, OEM, Customer & Dealer Interaction models & related Business Processes