More jobs:
IVR; Genesys Business System Analyst
Job in
Torrance, Los Angeles County, California, 90504, USA
Listed on 2026-01-12
Listing for:
E*Pro Inc
Full Time, Seasonal/Temporary
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Business Analyst, IT Consultant, Systems Analyst
Job Description & How to Apply Below
E
* Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website
Job Title:
IVR Business System Analyst
Job Location:
Torrance, CA
Job Type:
Permanent Full Time
Description:
- Experience in working with business to formalize requirements
- Experience in writing Business Requirement Document (BRD)
- Working knowledge of Genesys Interactive Voice Response system
- Knowledge of voice User Interface (UI) specification
- Experience in writing User Interface Design Document (UIDD)
- Knowledge of Agile, Iterative
- Proficiency in working with business and technical teams
All your information will be kept confidential according to EEO guidelines.
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