Patient Services Specialist and Senior Patient Services Specialist - PMI

Overview

Providence Medical Institute is hiring for Patient Services Specialist and Senior Patient Services Specialist at multiple locations which may include Agoura Hills, Carson, Hawthorne, Los Angeles, Manhattan Beach, Redondo Beach, San Pedro, Torrance, and West Hills. This is a combined posting for the two roles. Consideration for each role will be based on qualifications. If you have the qualifications of either position, you are encouraged to apply.

Providence caregivers are valued and play an invaluable role in our culture of patient-focused, whole-person care.

Patient Services Specialist – Journey Level performs all core front-office functions with increased independence and efficiency. This role is capable of performing all aspects of the Associate PSS. Responsibilities include patient registration, appointment scheduling for routine and basic healthcare services, insurance verification, and general clerical duties. Demonstrates compassionate service, effective communication, and operational excellence in support of Providence patients and families.

Patient Services Specialist – Senior Level serves as a subject matter expert and resource to peers. The Senior PSS can perform all functions of the Associate and Journey PSS roles. In addition, this role resolves complex issues, orients and trains new caregivers, and actively participates in supporting departmental initiatives and continuous improvement.

Patient Services Specialist

• 1 year of Medical office or related experience OR
• 6 months of Experience as a Providence Employee in related position

Salary Range (Patient Services Specialist):
Santa Monica, CA — Min: $24.00, Max: $30.29

Senior Patient Services Specialist

• 3 years related customer service, medical office or healthcare experience

Salary Range (Senior Patient Services Specialist):
Santa Monica, CA — Min: $24.00, Max: $33.73

Our best-in-class benefits are designed to support you and your family in staying well, growing professionally, and achieving financial security. We focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Providence is a large, not-for-profit health care organization with a presence across multiple states. We provide best-in-class benefits and foster an inclusive workplace where diversity is valued and everyone is essential, heard, and respected. Providence serves in over 50 hospitals, 1,000+ clinics, and a full range of health and social services across several states. We seek to serve the poor and vulnerable and maintain a tradition of more than 100 years of service.

Providence offers a comprehensive benefits package including a retirement 401(k) with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, paid time off benefits, voluntary benefits, well-being resources, and more. Learn more s/benefits. Applicants in the Unincorporated County of Los Angeles: qualified applications with arrest or conviction records will be considered under local and state fair chance laws.

The Sisters of Providence and Sisters of St. Joseph of Orange support health care and education in California. Providence provides care throughout Los Angeles and Orange Counties and beyond, offering programs in cancer, cardiology, neurosciences, orthopedics, women’s services, emergency and trauma care, pediatrics, hospice, and home care. Providence is an Equal Opportunity Employer and values diversity and inclusion.

Requisition : 411359
Company: Providence Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Multiple shifts available
Career Track: Admin Support
Department: 7008 FLOAT PERSONNEL CA SANTA MONICA
Address: CA Santa Monica 2020 Santa Monica Blvd
Work Location: Providence Administrative Off-Koll Bldg Santa Monica
Workplace Type: On-site
Pay Range: See Posting

Note:

The base pay range is listed; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, and bonus opportunities.

Providence is an Equal Opportunity Employer. We are committed to a diverse, inclusive workforce free from unlawful discrimination or harassment in accordance with applicable laws.