Patient Access Supervisors

Company

Premier Infusion and Healthcare Services is a preferred post‑acute care partner for hospitals, physicians and families in Southern CA. The company is a part of Jobs for Humanity collaborating with Upwardly Global and Unclassified to build an inclusive and just employment ecosystem.

Patient Access Supervisor (also listed as Intake Supervisor) – Full‑time

Torrance, CA 90502 (Relocate before starting work – Required)

$74,880 – $83,200 per year

8 hour shift, Monday to Friday

• Competitive Pay
• 401(k) matching – Up to 4%
• Quarterly Bonus Opportunities
• Medical, Dental & Vision Insurance
• Employer Paid Life Insurance
• Short Term / Long Term Disability Insurance
• Paid Vacation Time Off
• Paid Holidays
• Referral Incentives
• Employee Assistance Programs
• Employee Discounts
• Fun Company Events
• Retirement plan

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Word processing
• Mid‑level IV infusion
• High school diploma or GED
• Pharmacy background
• Computer skills
• Home health experience
• Communication skills

• Process intake information from referral sources and patients, routing to appropriate pharmacy personnel.
• Maintain accurate and complete patient records.
• Receive and document calls from new patients and referral sources.
• Consult with Pharmacist‑In‑Charge regarding referrals, medications and cash quotes.
• Assist billing department with verification of insurance coverage and proper billing to third‑party payers.
• Communicate with procurement supervisor and pharmacists regarding referrals requiring delivery.
• Coordinate nursing and confirm details with relevant parties.
• Maintain communication with home health agencies, hospitals and doctor’s offices.
• Complete patient admit packets and forward to procurement supervisor.
• Verify insurance enrollment and check new referrals in the “New Referral Log.”
• Execute counseling notices and performance evaluations as needed.
• Update patient and nursing contact information in the system.
• Monitor employee time sheets.
• Work on‑call after hours as scheduled by the Intake Manager.
• Participate in surveys conducted by authorized inspection agencies.
• Participate in the pharmacy’s Performance Improvement program and committees.
• Report misconduct or unethical activities to the Compliance Officer.
• Perform other duties as assigned by manager.

• Organizational skills sufficient to maintain consistently accurate records.
• Ability to evaluate options and make efficient decisions.
• Proficiency with spreadsheets, word processing, internet and e‑mail.
• Advanced level of accuracy and good judgment with minimal direction.
• Excellent oral and written communication skills, able to explain technical issues in plain language.

Must have a high school diploma or GED. Prior experience in a pharmacy or home health company is beneficial. Experience in a consumer‑related business is also beneficial.

Premier Infusion & Healthcare Services provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by federal, state or local law. Reasonable accommodations will be made for qualified individuals with disabilities.

• What is your salary expectation?
• How big is the biggest team you’ve supervised?
• How many years of home infusion experience do you have?

In person.