Front Desk Medical Assistant

Pro Health Partners is an established multi‑specialty physician group and has been providing care to patients over the last 30 years. Our network includes over 250+ physicians in over 100+ clinics throughout the greater Long Beach, Los Angeles, Orange County, and Inland Empire areas.

We currently have an opening for a Full‑Time Front Office Medical Assistant
. Experience in Otolaryngology preferred.

Job Type: TEMP‑TO‑HIRE, Full‑time

Pay: $21-23/hr

Hours: Mon‑Fri, 8‑hour shifts

• Greet and check in patients; verify insurance and demographic information.
• Schedule, confirm, and reschedule appointments and follow‑up visits.
• Answer incoming calls and respond to patient inquiries or route to appropriate staff.
• Collect co‑pays and patient balances; process payments accurately.
• Prepare, update, and maintain patient charts and documentation in the EHR system.
• Coordinate referrals, prior authorizations, and medical records requests as needed.
• Monitor patient flow and communicate wait times with courtesy and professionalism.
• Support the clinical team by relaying messages and assisting with workflow needs.
• Perform daily administrative tasks such as scanning, filing, and maintaining front desk supply levels.
• Maintain patient confidentiality and follow HIPAA and clinic policy standards.

• 2 years of front office experience in clinical setting, required
• Bilingual, required
• Otolaryngology experience, preferred

11.6 SG

Pro Health Partners is an Equal Opportunity Employer

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location:

In person

Job Types: Full-time, Temporary