Customer Service - Self Storage Manager

Compensation

Earn $19.00 Per Hour

• Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends till 5pm)
• Full-time Benefits by working an average of 20+ hours – including Medical, Dental, Vision, 401(k) with match, paid time off, sick time, and flex spending;
  Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement when traveling between properties or other work‑related tasks
• Opportunity to earn performance-based bonuses

• Work independently at multiple locations, spending time both inside and outside
• Assess customer storage needs and make suggestions, including selling packing and moving supplies
• Perform daily storage unit inspections to confirm inventory and availability
• Audit cash drawers and make bank deposits
• Keep customers current with payments and make reminder and collection calls when required

• Transport or move items weighing up to 35 pounds
• Walk around facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
• Perform cleaning and daily maintenance tasks: sweeping/mopping interior areas and maintaining exterior grounds/curb appeal

Experience
:
Successful candidates come from a variety of customer service‑centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation
:
Employees must have a valid driver’s license and use their own vehicle to travel between different work locations and/or while conducting other work‑related business. (Mileage reimbursement available)

• May be required to drive to multiple properties and perform bank cash deposits
• Work alone; open and close facilities; assist and walk‑in customers in renting storage spaces, including resolving issues and completing lease agreements; manage company assets/property; access customer accounts, including confidential and sensitive personal information, when responding to break‑ins and delinquent accounts
• Accept, enter, and accurately document all customer payments, ensuring cash handling and deposits are conducted in accordance with company policy
• Make scheduled delinquent calls, access customer personal information, execute lien sales, and administer transactions with auction vendors, including providing access to purchased space

Public Storage was recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self‑storage industry’s #1 team!

Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.

All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers (where applicable) and the California Fair Chance Act.