Programme Project Manager

Go back Torbay and South Devon NHS Foundation Trust

The closing date is 27 January 2026

You will deliver PMO activities to support the development and achievement of the Trust's annual Cost Improvement Programme (CIP) for Adult Social Services.

Driving, support and facilitate, monitor and analyse the progress of projects to ensure the continuous improvement of Adult Social Services' efficiency and effectiveness.

You will be assigned a portfolio of Adult Social Services Projects , for which they will be responsible for developing, planning, tracking, monitoring and maintaining performance in line with trajectories.

Work in partnership with groups or individuals to support and drive the development and delivery of the Trust's annual Cost Improvement Programme (CIP).

Support, drive, plan, facilitate and monitor progress of projects, liaise with key stakeholders, hold to account project teams on progression, to provide an up to date view on the performance and progress of projects against annual targets.

Be responsible for the tracking and monitoring a portfolio of projects and to produce update reports for the Executive Team.

The post holder will support the planning and implementation of performance improvement, and promote ategory? etc. to ensure business continuity of service.

The post holder will act as the catalyst for the implementation of project plans, while being the intermediary between Project Managers, Operational Managers and the PMO, providing assurance on the progress and development of plans.

Play a key role in motivating Project Team Leadership to ensure that deadlines are met.

Deal with complex enquiries from a variety of stakeholders. Provide timely and accurate information. Secure commitment from others to deliver agreed work to defined timescales, using tact, persuasion and negotiation skills. It will also be necessary to hold project teams and leads to account, and to escape issues to the Deputy Director or Divisional Director of Adult Social Services.

The PMO is the mechanism by which the Trust will ensure that the entire Executive Team is held accountable for delivery.

The PMO designs the architecture and tools, and supports and guides the projects with project definition, planning, financials and KPIs. It also 'governs' through gathering evidence and RAG rating progress, facilitates the governance process and creates overall reporting mechanisms.

All CIP Projects are managed through to completion using a similar process and governance procedure that:

ensures the process used in the organisation is based on best practice;

ensures the monitoring of projects and the correct escalation procedures are in place for any failing projects;

ensures the process defines the framework that supports the CIP by implementing best practice including:o An Executive Director Sponsor for each project;o A lead person and timescales for each component of the project;o Robust set of early warning indicators to identify clinical risk which will be reported on;o Risk rating likelihood of achievement and impact on quality;o Structured Quality Impact Assessment (QIA) of each scheme, where appropriate;

It is considered best practice in any organisation, which is financially challenged, to have an independent PMO, which can access and report directly to Executive Directors

Communication and working relationships
Communicate complex, contentious and sensitive information to a variety of Stakeholders

Propose changes in conjunction with working groups that may have widerimplications for the organisation

Use motivational skills to encourage collaborative working where there may be resistance to change

Build strong relationships with project teams to obtain hard and softintelligence that triangulates with formal project documentation

Advise on how to improve the flow and efficiency of Programme reporting and documentation

Deal with complex enquiries from a variety of stakeholders in a sensitive and sympathetic manner and respond with timely and accurate information or pass the enquiry on to the relevant team member who can help

Secure commitment from others to deliver agreed work within definedtimescales using tact, persuasion and negotiation skills

Hold project leads and project teams to account for delivery and corrective action where required

Support in the communication and update of information about projects in their various stages of development, particularly where needs change

Due to the nature of the Programme Management Office Directions, the Stone piece etc. Planning and organisation

Liaise with project leads and produce progress updates and recommendation reports on a trzeba basis, as requested for projects within areas of own responsibility

Co-ordinate and support Programme Management Office projects by producing and maintaining formal project management documentation

Receive and collate action plans and / or the requirement for action from a variety of sources…