Care Coordinator

Overview

Kensa Health supports people to live well at home through high quality, reliable community care. As our Torquay service continues to grow, we’re looking for a Care Co-ordinator to help keep care running smoothly for both our clients and our care teams.

This is a predominantly office based role, working closely with the Registered Manager. You’ll play a key part in coordinating care, supporting staff and making sure clients receive consistent, well planned support.

• Coordinate daily care schedules to ensure all visits are safely covered
• Support care staff with rotas, changes and day to day queries
• Liaise with clients and families to maintain strong, positive relationships
• Carry out care reviews, spot checks and staff supervisions
• Support the setup of new care packages and changes to existing ones
• Maintain accurate, timely and confidential records
• Represent Kensa Health professionally by phone, in person and in writing
• Take part in an on call rota, managing out of hours queries and emergencies

• Salary of £26,000 per year plus on call bonus
• 28 days paid annual leave
• Monday to Friday working hours, 9am to 5pm
• On call duties on a rota basis, typically every other week including alternate weekends
• Structured training, supervision and ongoing support
• Leadership development opportunities
• Clear progression opportunities within a growing organisation

• Experience coordinating people, rotas or workloads, ideally in health or social care
• Confident communicating with staff, clients and professionals
• Organised, responsive and comfortable managing a busy workload
• Calm under pressure with a practical, problem solving approach
• Compassionate, professional and people focused
• Comfortable using IT systems including rota planning and Microsoft Office
• Full UK driving licence with access to a vehicle for work purposes
• Willing to complete an enhanced DBS check

We’re a supportive and inclusive team that values kindness and respect. With us, you’ll find meaningful work, a healthy work-life balance and room to grow as we expand across the South West.