Healthcare Support Worker - Ainslie ward

Overview

Ainslie ward at Torbay Hospital are recruiting for a full-time Healthcare Support Worker to join our fast paced 26 bedded Trauma and Orthopaedic ward.

As a Healthcare Support Worker on Ainslie ward you'll help patients during their stay by ensuring they receive quality care and support. Every day will be different, and you will work effectively alongside Registered Nurses/Practitioners within the ward as required on a daily basis. You will be supported with your development needs through in-house training and external courses, with regular supervision and appraisals to help you reach your maximum potential.

Our people are caring, committed, inclusive and focused on quality. We welcome new staff who share our values and vision and are passionate about working with people on what matters to them.

Working pattern You will be required to work a combination of long days and nights on an 11.5 hour shift, including weekends and bank holidays. This is a fixed-term contract for 1 year.

• Observing, monitoring and recording patients’ conditions by taking temperatures, pulse, respirations and weight.
• Communicating with patients, relatives and carers and assisting with clinical duties.
• Providing personal care including infection prevention and control, assisting with food, personal hygiene and overall reassurance, comfort and safety.
• Working collaboratively with colleagues at all levels within and outside the department.
• Attending ward/unit meetings and encouraging effective communications between staff.
• Participating in the delivery of planned care at the direction of Registered Nurses/Senior Clinical Staff.

Ainslie ward prides itself on delivering excellent patient care. We offer new staff opportunities to learn multiple clinical skills within a supportive and dynamic team. We value solutions, people’s strengths, and innovation that drives improvement.

If you share our values and are passionate about working with people on what matters to them, you could be a real asset to our Torbay and South Devon Team.

Date posted: 14 January 2026

Pay scheme: Agenda for Change

Band: Band 3

Salary: £24,937 to £26,598 a year pa (pro rata)

Contract: Permanent

Working pattern: Full-time

Reference number: -PC&S

Job locations: Ainslie Ward, Torbay Hospital;
Lowes Bridge, Torquay, TQ2 7AA

Job responsibilities: We are looking for applicants with proven experience in the care sector. All new starters will be given the opportunity for specialist training and support in completion of the care certificate. For further information regarding role responsibilities and entry requirements, please see the combined job description and person specification.

Essential

• Knowledge and experience:
  Understands the need for strict confidentiality; previous experience in a care environment or demonstrable caring nature/life experience

Desirable

• Working knowledge of complex care needs of some families including safeguarding (Children & Adults), domestic abuse and mental health

Qualifications and Training

• Essential: GCSEs (grade C/5 or above) in maths and English, or Functional Skills level 2 in both
• Desirable:
  Care certificate

Specific Skills

• Basic computer/keyboard skills; good interpersonal and communication skills
• Able to prioritise and organise work; able to work under instruction, under pressure and as part of a team
• Record keeping competency in handwritten and electronic records
• Able to demonstrate empathy, adaptability and to manage stress
• Willingness to undertake new skills and training; able to work independently or as a team member
• Flexible, adaptable, reliable and punctual; commitment to equality and diversity policies

Disclosure

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure to check for any previous criminal convictions.

Employer details

Torbay and South Devon NHS Foundation Trust
Ainslie Ward, Torbay Hospital, Lowes Bridge, Torquay, TQ2 7AA

Website: https://