Business Support Administrator

Job Summary

Devon Partnership NHS Trust is seeking an experienced and enthusiastic Business Support Administrator to join our friendly and professional team based at the modern Health & Wellbeing Clinic in Torbay
.

This is an exciting opportunity for a motivated individual with a positive, can‑do approach and excellent organisational skills. You will work closely alongside administrators and clinicians, providing high‑quality support that helps deliver outstanding care to our clients.

You will be a confident team player with strong administration and communication skills, able to manage a varied workload while maintaining accuracy and professionalism. In return, we offer a supportive working environment, access to training and development, and the opportunity to begin or further develop a fulfilling career with Devon Partnership NHS Trust
.

If you are passionate about making a difference, enjoy working as part of a collaborative team, and thrive in a busy healthcare setting, we would love to hear from you.

As a Business Support Administrator, you will play a key role in the smooth running of our service. You will be the first point of telephone contact for clients and professionals, so a polite, confident, and professional telephone manner is essential.

You will be experienced in using Microsoft Office applications
, including Outlook, Word, Teams, and Excel. Day to day, you will work from a shared email inbox
, managing and prioritising tasks such as processing referrals, preparing letters, booking rooms, and uploading documents and information onto our patient record system.

The role also involves minuting professional meetings
, both face‑to‑face and via MS Teams, ensuring accurate and timely records are produced. In addition, you will be required to cover the reception desk on occasion
, providing a welcoming and professional service to visitors and staff.

This varied role requires excellent organisation, attention to detail, and the ability to work flexibly in a busy environment.

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do.

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile;

making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

• Date posted: 13 January 2026
• Pay scheme:
  Agenda for change
• Band:
  Band 3
• Salary: £24,937 to £26,598 a year pro rata 30 hours per week
• Contract:
  
  Permanent
• Working pattern:
  Part‑time, Flexible working
• Reference number: C
• Job locations:
  Torbay Health & Wellbeing Clinic, Torbay Hospital, Torquay, Devon, TQ2 7AA

• First point of telephone contact for clients and professionals.
• Using Microsoft Office applications, including Outlook, Word, Teams, and Excel.
• Working from a shared email inbox, managing and prioritising tasks such as processing referrals, preparing letters, booking rooms, uploading documents onto patient record…